Apprentice Administrator
C. D. (ENGINEERING SERVICES) LTD
STOCKTON ON TEES, TS18 3TX
Closes in 14 days (Sunday 5 January at 11:59pm)
Posted on 15 November 2024
Contents
Summary
CD Engineering are looking for a professional and organised individual to work within their office providing administration to the team. You will be responsible for supporting the day-to-day operations of their business, including tasks such as data entry, customer service and administrative duties.
- Annual wage
- £12,147.20 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday - 8.30am to 4.30pm. Fridays - 8.30am to 3.30pm.
36 hours 30 minutes a week
- Possible start date
-
Monday 13 January
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
To gain experience in this field whilst providing administration to the company. Some of the duties include:
- Answering the telephone and taking messages
- Passing messages to colleagues in a timely manner
- Making teas and coffees and greeting guests
- Collating information sent in by engineers
- Data inputting
- Printing drawings
- Filing and organising
- Scanning and copying
- Updating and archiving files
- Follow data protection guidelines
- General admin duties
- Assisting colleagues when needed
Where you’ll work
VILLA JUBILANT PRESTON FARM INDUSTR
34 FALCON COURT
PRESTON FARM INDUSTRIAL ESTATE
STOCKTON ON TEES
TS18 3TX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THE EDUCATION TRAINING COLLECTIVE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Level 3 Business Administration at Stockton Riverside College.
- Functional skills Maths & English, if required.
More training information
This apprenticeship will be all on the job with the employer, you won't need to attend college.
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
- Time management
- Able to follow instructions
- Keen and punctual
- Willingness to learn
- Microsoft Office knowledge
- Reliable
About this company
We pride ourselves in being one of the North East’s most reliable and professional Electrical Building Services Contractors and provide a wide range of services to our growing list of Clients.
After this apprenticeship
Successful completion of this apprenticeship will lead to a permanent contract with CDE.
Ask a question
The contact for this apprenticeship is:
THE EDUCATION TRAINING COLLECTIVE
Anna Reeves
anna.reeves@the-etc.ac.uk
07436795883
The reference code for this apprenticeship is VAC1000286838.
Apply now
Closes in 14 days (Sunday 5 January at 11:59pm)
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