School Administrator Apprentice

Summary

Start your admin career in a friendly and supportive all-through school (ages 4 - 16) based across two sites. You'll offer confidential and efficient administrative support within our school offices, ensuring a courteous reception service as well as providing ‘back office’ assistance. This is an ideal opportunity to grow your skills.

Annual wage

£11,648 a year

Minimum wage rates (opens in new tab)

After 12 months, if you are over the age of 19, your wage will rise to the national minimum wage for your age. The national minimum wage also increases in April 2025.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am - 4.00pm. Term time only, 39 weeks plus 5 INSET days. 30 minute unpaid lunch break.

35 hours a week

Possible start date

Monday 6 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Based across our two sites, you will receive comprehensive training from our admin team and your apprenticeship provider. Additionally, you will be given dedicated study time and support to help you successfully complete your apprenticeship.

Your tasks will include:

Welcoming visitors and managing reception duties
Ensure visitors sign in and follow procedures for safeguarding and risk assessments
Producing a variety of documents using software packages such as Microsoft Word, Excel etc.
Using internal computer packages.
Handling standard enquiries by telephone, email or in person from pupils, parents, staff, and the wider community
Ensuring stationery stock levels are adequate
Provide admin support for ‘back office’ projects
Sending out communications via ParentMail
Scheduling and organising appointments and meetings
Supporting the preparation and coordination of school events
Managing and updating school records and databases
Assisting with filing, photocopying and other administrative tasks
Supporting and upholding the implementation of school policies and procedures
Collaborating with all staff to ensure a smooth daily operation of the school office

Note: Whilst every effort has been made to explain the duties and responsibilities of the post, each individual task undertaken may not be identified.

Employees will be expected to comply with any reasonable request from the Senior Leadership Team to undertake work of a similar level that is not specified in this job description.

Where you’ll work

Goldington Road, Bedford MK40 3EP

Polhill Avenue, Bedford MK41 9DT

MK40 3EP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided while at work via teams with your educator from Heart Of England Training.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Presentation skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

A DBS Check will be required. The successful candidate must be able to travel between two sites (0.6 miles)

About this company

Castle Newnham is a school based in Bedfordshire. Castle Newnham is an all-through school in the heart of Bedford, offering high-quality education for pupils from Reception up to age 16.

https://www.castlenewnham.school/ (opens in new tab)

After this apprenticeship

It is hoped a permanent position will be offered on successful completion of the apprenticeship programme however this is not guaranteed.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Louisa.Barby@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC1000286779.

Apply now

Closes in 14 days (Friday 29 November at 11:59pm)

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