Chartered Management Degree Apprentice

Summary

We are looking for exceptionally talented, bright, and driven people to join our Operations Teams to complete the Chartered Management Degree Apprenticeship at one of our warehouses in England. As a degree apprentice, you will join Amazon in a supervisory role, where you will oversee the management of one or more processes across our operation.

Annual wage: Competitive
Minimum wage rates (opens in new tab)
Training course: Chartered manager (degree) (level 6)
Hours: Sunday - Wednesday or Wednesday-Saturday. May work night shift, day shift or evening shifts. Shifts to be confirmed.
40 hours a week
Possible start date: Monday 8 September
Duration: 3 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ensure customer orders are fulfilled per quality guidelines
Assign work to employees as required to support workflow and daily production KPIs/goals
Develop subject matter expertise on all operations processes in assigned department
Create and cultivate a safety culture by identifying and addressing safety hazards within the work environment
Deliver coaching and feedback to associates related to productivity and quality
Support management with tracking, trending, and reporting of departmental metrics
Support management in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and Site KPIs/goals
Drive actions as communicated by manager to remove barriers impacting good shift performance
Support management team in training and upskilling new associates
Ensure that all apprenticeship activities are completed in the required timescale

Where you’ll work

Amazon DSS2

Christopher Martin Rd

Basildon

SS14 9AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MANCHESTER METROPOLITAN UNIVERSITY

Your training course

Chartered manager (degree) (level 6)

Equal to degree

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

Chartered Manager (degree) Apprenticeship Standard:

Apprentice training will take place both virtually on-site and in person at Manchester Metropolitan University on a block week basis
Apprentices will be released to attend block weeks in Manchester 3 times per academic year

Requirements

Essential qualifications

A Level or equivalent in:

Any (grade C+)
Any (grade C+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working

Other requirements

The apprenticeship will involve working across different shifts over the course of 3 years to give apprentices a solid understanding of the business. Flexibility with working routines is desirable.

About this company

Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.

After this apprenticeship

Successful apprentices will go on to take up shift manager roles and progress quickly into more senior management within delivery stations

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