Business and Aministration Apprentice

Summary

You will join a team of 4 professionals led by a team leader who started as an Apprentice. After a period of internal training you will work with the team to undertake such duties as producing documentation for clients from templates, producing and using spreadsheets. Producing presentation folders for clients.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37.5 hrs per week, 9 till 5.30 for the first 3 months then 42.5 hrs 8 till 5.30
37 hours a week
Possible start date: Sunday 1 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General administration duties to support the business
After a period of internal training you will work with the team to undertake such duties as producing documentation for clients from word templates, producing and using spreadsheets
Working with outlook
We use a SharePoint site to mange the documentation we produce which you would be trained to use
We also use “linked in” to undertake marketing and you would be trained to work with the marketing team
You may be required to visit clients sites from time to time with a colleague to support them
As we provide a wide range of services from the various businesses in the group there are various career paths you could follow depending upon your competencies and your passion

Where you’ll work

71 CAMPBELL STREET

BRIERLEY HILL

DY5 3YD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HALESOWEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will be allocated an assessor who will visit them within the workplace once every 6-8 weeks
In addition, the apprentice will attend an online lesson/tutorial once a month

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills

Other requirements

We start at 8 am as that is when most of our clients start which is great in the summer not so good in the winter! We reserve the right to close this vacancy early should sufficient applications be received before the closing date

About this company

Fletcher Associates was established in 1978 originally as an Engineering Consultancy providing Design and Project Management Services. In 1990 a separate division was established to provide various support services such as H&S, HR, Virtual office and IT support services. This was eventually spun off into a separate business Fletcher associates Ltd and is part of the Fletcher Associates Group For further information go to www.fletcher-associates.co.uk Our reputation is based on our professional approach, simplicity of solutions and innovative solutions to problems.

After this apprenticeship

Potential permanent position on completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

0121 602 7777

The reference code for this apprenticeship is VAC1000286721.

Apply now

Closes in 7 days (Friday 22 November at 11:59pm)

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