Business administrator Apprentice

Summary

IT skills in Excel, Word and know how to document according to Health and Social care standards. Has experience or working through in health and social care field. Has the motivation and drive to learn from experienced staff.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
40 hours a week
Possible start date: Thursday 2 January
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Produce accurate care worker rotas on a weekly basis, ensuring all calls are covered with support from the Care Coordinator and Registered Manager.
To assist in completing risk assessments and care plans for the service users with support from the Care Co-Ordinator and Registered Manager to build up skillset.
To assist in the recruitment for the business via Indeed, media platform.
Communicate and liaise with all office personnel, social workers, Service Users, service user families and Care Workers etc.
To take phone calls pertaining to the business and update office staff there and then or via an email/phone call if they are not in the office.

Where you’ll work

Hopwood Lane

Halifax

HX1 5ER

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CALDERDALE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
Initiative
Self-motivated
Flexible

About this company

Care within ltd is trading as SureCare Calderdale and Kirklees We are part of SureCare franchise which is delivering home care past 25 years, with 30 Franchises across UK. SureCare Calderdale and Kirklees office is based in Halifax. Covering the big areas of Calderdale and Kirklees. Proud in delivering outstanding home care in community.Care within ltd is trading as SureCare Calderdale and Kirklees We are part of SureCare franchise which is delivering home care past 25 years, with 30 Franchises across UK. SureCare Calderdale and Kirklees office is based in Halifax. Covering the big areas of Calderdale and Kirklees. Proud in delivering outstanding home care in community.

After this apprenticeship

To be discussed on completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

Madeline Oxby

Madeline.Oxby@calderdale.ac.uk

The reference code for this apprenticeship is VAC1000286502.

Apply now

Closes on Wednesday 1 January

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After signing in, you’ll apply for this apprenticeship on the company's website.

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