Business Admin Apprentice

Summary

CVC Components specialise in Military, Avionic, Radar, Industrial, and Commercial spares, striving to preserve and provide access to our rich technological heritage. We're now looking for an apprentice to join our office team. You will be answering calls, ordering supplies, dealing with courier deliveries, talking to clients and suppliers.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8.30am - 5.00pm and Friday, 9.00am - 3.00pm.
37 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Join Our Team as a Business Admin Apprentice!

We have an exciting opportunity waiting for you. Join our vibrant and growing team and dive into the world of customer service, office operations, and logistics.

We're a forward-thinking company that thrives on innovation and teamwork. Our office is a hub of energy, where every day brings new challenges and opportunities to learn and grow. As an apprentice, you'll be an integral part of our close-knit team, contributing to our success while gaining essential skills for your future.

What You'll Do:

Engage with Customers:

Answer enquiries and provide exceptional customer service through phone and email interactions

Sales Support:

Assist in sales efforts by generating quotations, processing payments, and promoting products and services

Problem Solver:

Handle customer complaints with a positive attitude, ensuring every concern is addressed effectively

Logistical Wizard:

Coordinate orders, track deliveries, and communicate timely updates to customers

Data Dynamo:

Input and manage customer information accurately in our computer systems

Global Connections:

Collaborate with international suppliers and agents, expanding your global business acumen

What You'll Gain:

Skills for Success:

Develop strong communication, time management, and problem-solving skills

Career Foundation:

Gain exposure to office operations and logistics, setting the stage for a successful future

Comprehensive Training:

Learn the ropes from experts who are passionate about your growth

Positive Environment:

Be a part of a positive and supportive team that values your contributions

Endless Possibilities:

Build a foundation for a fulfilling career with opportunities to advance within our company.

Perks:

Paid Apprenticeship:

Earn while you learn and gain valuable experience

Training:

Comprehensive training provided to equip you with the skills you need

Career Development:

Opportunities for growth within our expanding company

Collaborative Atmosphere:

Work alongside experienced professionals who value your ideas

Where you’ll work

SCATTERBROOK FARM

RECTORY LANE

LATCHINGDON

CHELMSFORD

CM3 6HB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IXION HOLDINGS (CONTRACTS) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard:

This will be a blended delivery, a mixture of Microsoft Teams and face-to-face
All training will take place on-site and within your working hours
Ixion Holdings will complete Functional Skills in English and maths where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative

Other requirements

How you will travel to the location.

About this company

We are a group of four companies. The successful applicant will be working as an apprentice learning about all four companies. BSL Express Spares, CVC Components, Defence Support Limited and FEL Avionices, a unique group of companies holding one of the UK’s largest combined STOCK of obsolete, hard to find Legacy, Military, Avionic, Industrial & Commercial Electronic Component spares. Located in Latchingdon CM3 6HB all four companies are run independently. Over the past five decades we have accumulated an impressive stock portfolio of commercial and industrial electronic components amassed through strategic stock purchases, acquisitions and excess inventory purchases through Government and Military sources. From humble beginnings to our purpose built 45,000 sq ft storage facility, on a secure 40-acre site, we are dedicated to excellent customer service and fulfilling your requirements.

https://www.cvc-components.com/ (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship a permanent position with the company will be discussed

Ask a question

The contact for this apprenticeship is:

IXION HOLDINGS (CONTRACTS) LIMITED

Katy Ash

katy.ash@ixionholdings.com

The reference code for this apprenticeship is VAC1000286487.

Apply now

Closes in 14 days (Friday 29 November at 11:59pm)

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