Business Administration Apprentice

Summary

We are looking for a full time Apprentice to work within our Scarborough office. Being a key team member, you will actively demonstrate the ability to meet customers high service expectations and add value to the office and the company. To support the in-house creation of property related content such as video tours and interviews.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.30pm - 30 minutes for lunch each day. Possible opportunity for additional hours on Saturdays.
40 hours a week
Possible start date: Monday 6 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Type up all property details adding photographs and floor plans
Prepare files and check all required information for marketing is valid and correct
Prepare and update displays of properties
To consistently post social media content for three Hunters Branches
To measure / increase the reach and engagement on all social media platforms
To assist with the presentation of video tours and interviews using videography
Book viewings using IT system
Complete customer records and update records in IT system
Build relationships with colleagues and clients
Manage and maintain on a daily basis all administrative systems and procedures
To communicate the company's vision and values where appropriate to all customers and third parties

Where you’ll work

27 Quay Road

Bridlington

YO15 2AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CRAVEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is an Advanced Apprenticeship in Business Administration (Level 3 qualification)
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online workshops via Teams meetings
After between 14 & 18 months you will be entered to undertake an End Point Assessment, to complete your apprenticeship
The End Point Assessment will comprise of a Project, Knowledge Test, and a Presentation/Interview with the assessor
More information on course content and assessment methods will be discussed at interview
Functional Skills English and maths if required

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4 or above)

Desirable qualifications

GCSE or equivalent in:

English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative

About this company

Hunters Scarborough is a well-established and experienced estate agency with a proven track record of success in the industry. All of the staff at Hunters Scarborough are committed to providing exceptional customer service to all their clients, ensuring that they receive the highest level of care and attention throughout the buying and selling process. At Hunters we take pride in being able to guide our clients through the often complex and stressful process of buying or selling a property to a mutually successful and pleasant experience.

https://www.hunters.com/office/scarborough/ (opens in new tab)

After this apprenticeship

The company likes to promote from within
Can lead to a full-time job and training into other roles and qualifications for the right candidate

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Apprenticeship Team

apprenticeshipsscarborough@craven-college.ac.uk

01723588072

The reference code for this apprenticeship is VAC1000286460.

Apply now

Closes in 27 days (Friday 13 December at 11:59pm)

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