Business Administrator Apprentice

Summary

Velocity Academy has an exciting new opportunity for a Business Administrator Apprentice with Boiler Central. You will process orders in a prompt and efficient manner, collating and organising files correctly and updating the company system with any updates.

Annual wage: £12,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Tuesday to Saturday; between 9.00am and 5.00pm.
37 hours a week
Possible start date: Monday 9 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your day to day duties will include:

Provide excellent customer service and maintain a positive image of the company 
Contribute to the efficient running of the company, assisting colleagues when appropriate and maintaining good housekeeping and a tidy workspace
Process orders in a prompt and efficient manner
Collating and organising files correctly
Updating the company system with any updates
Working as part of a close team to achieve and exceed monthly sales intake targets
Make follow-up calls to customers for feedback on live quotations and offer product advice when required
Build rapport with customers to maximise the potential of winning orders
Communicate with all internal departments to ensure smooth operation from tenders to orders

Provide excellent customer service and work within a challenging and rewarding environment, with a can-do attitude that is willing to go above and beyond for customers.

Where you’ll work

100 THORNES LANE

WAKEFIELD

WF2 7QX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VELOCITY 1ST LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Velocity Academy
All training is done on-site through online tutors via teams
Level 3 Business Administrator qualification given upon successful completion of the course
Training schedule has yet to be agreed upon, further details will be made available at a later date

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSE's including English and Maths (grade A*-C/ 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Team working

About this company

Boiler Central was born from the realisation that boilers no longer need to be sold in the home. From selling over the phone for 6 years we realised that as long as we have images of a property before we install the boiler, we can be confident that we can fit the boiler you choose on our website.

After this apprenticeship

The role offers long term security and the opportunity to progress into a permanent position

Ask a question

The contact for this apprenticeship is:

VELOCITY 1ST LIMITED

Anya Whitaker-Keating

anya@velocity-academy.co.uk

07456413625

The reference code for this apprenticeship is VAC1000286305.

Apply now

Closes in 20 days (Friday 6 December at 11:59pm)

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