HR Support Apprenticeship

Summary

We have a fantastic opportunity for a HR Support apprentice to join our HR team based in Birmingham. If you are looking for a future within HR working for a luxury brand this could be for you.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday - Friday, 8.30am - 5.00pm
40 hours a week
Possible start date: Thursday 21 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Recruitment and induction
Maintaining files and information
Producing correspondence relevant to HR duties
Supporting colleagues with HR meetings
Functional HR processes as required by the HR team
Gain an understanding of HR systems
Supporting with administrative tasks

Where you’ll work

Mercedes-Benz Of Birmingham Central

Lawley Middleway

Birmingham

B4 7XH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

UNITED CHURCH SCHOOLS TRUST

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Training will be delivered by United Learning remotely through a blended learning approach
You will work towards a Level 3 HR Support apprenticeship including Functional skills if required

Requirements

Essential qualifications

GCSE in:

English (grade 4 or equivalent)
Maths (grade 4 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Logical
Team working
Initiative
Patience

About this company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH Auto Group has seven Mercedes-Benz, BYD and smart dealerships across the UK. Our businesses in Birmingham, Manchester and West London welcome customers in easy to access locations. We are committed to providing outstanding service to all our customers, across all our brands.

https://www.lshauto.co.uk/ (opens in new tab)

After this apprenticeship

A permanent position may be offered to the right candidate upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is: