Apprentice Sales Administrator

Summary

An exciting opportunity has arisen to join the busy sales team at Thorcal Ltd as an Apprentice Sales Administrator. You will be working as part of a welcoming team supporting their business admin-related tasks.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

Monthly company performance bonus

Training course

Business administrator (level 3)

Hours

Between 8am-5pm Monday to Thursday, 8am-1pm Friday. Exact shifts TBC.

37 hours a week

Possible start date

Monday 25 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Quote for calibration services, test equipment sales and hire.
Order equipment and track progress with suppliers
Progress enquiries into orders
Deal with customer service enquiries
Support the Sales Team with admin tasks

Where you’ll work

B6 Citadel Trading Park

Citadel Way

Hull

HU9 1TQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Hull College will deliver the Business Administrator level 3 qualification.

Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills

About this company

Thorcal are the region’s leading UKAS Accredited calibration laboratory. Based in Hull, we provide calibration, repair, hire and sales of test equipment and instrumentation to customers in both the Humber and Yorkshire area and nationally. Thorcal calibrate Electrical, Pressure, Temperature, Environmental and Gas Detection equipment for a huge range of industries, including Power Generation, Chemical Production, Aviation, Food, Healthcare and Marine. Our measurements keep the region running.

http://www.thorcal.co.uk (opens in new tab)

Company benefits

Private Health, Dental and Optical care. Half-day Fridays.

After this apprenticeship

Progress to an Admin Assistant or Sales Representative, handling your own accounts.

Ask a question

The contact for this apprenticeship is: