Administrative Assistant Apprentice at St Barnabas C of E Primary School, Leicester

Summary

St Barnabas C of E Primary School is part of an amazing community, and we are incredibly proud of the children here - they are keen to learn, behave wonderfully, and they really embrace the school motto of ‘Let’s flourish together’. We've recently appointed an apprentice Teaching Assistant and now have an opening for an administrative apprentice.

Annual wage

£10,816 a year

Minimum wage rates (opens in new tab)

Please note the actual salary will be £9332.96 per year as you will only be working 39 weeks of the year.

Training course

Business administrator (level 3)

Hours

This apprenticeship is for 32.5 hours per week, Monday to Friday 39 weeks of the year. Working hours to be confirmed.

32 hours a week

Possible start date

Monday 25 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for a friendly, reliable and organised person, who will support our admin function. Daily activities will include:

Major objectives:

To ensure that allocated administrative, finance and clerical records and systems are maintained accurately and kept up to date.
To ensure that callers and visitors to the school are dealt with in a friendly and courteous manner and that they or their queries are directed to the appropriate member of staff.
To ensure accuracy and confidentiality in dealing with requests and maintaining records.
To ensure that all forms received are complete, accurate and processed correctly.
To ensure that the school’s standards of customer care are achieved.
To comply with the appropriate Government, Local Authority (LA) and the School's policies, procedures and systems.
To follow the requisite procedures and legislation regarding confidential information, e.g. the Data Protection Act.
To be proactive in the implementation of the School’s and LA’s Equal Opportunities policy, Health & Safety regulations and Environment Protection policies.
Helps visitors and callers regarding procedures, forms etc.
Compiles basic written communications, reports, letters.
Arranges transport for school activities/visits.
Answers telephone and face to face enquiries when covering reception.
Takes messages or re-directs to the appropriate person.
Deals with pupils who are sick until they are collected by parents/carers.
Provides appropriate advice to visitors and callers on known school policy or procedures, assisting with forms etc.
Carries out security checks on all school visitors and issuing badges.
Informs parents/carers/professionals/services of meetings/events.
Liaises with support services (school nurse, dentist, therapist etc) to arrange appointments.
To answer enquiries from callers and visitors and to signpost.
To provide basic admin' support e.g: filing, photocopying, word processing, dealing with the post etc.
To ensure that any named lost property is returned to the owner.
To compile basic written communications, reports, letters, etc.
To help pupils with their needs, listening to concerns, being helpful and approachable.

Where you’ll work

St Barnabas C of E Primary School

St Barnabas Road

Leicester

LE5 4BD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will get training from our own staff as well as from the apprenticeship provider. All training will take place at the school and some tutorials will be remote and virtual. We will ensure you get protected time to study and receive plenty of feedback on your work and studies. You will have one to one coaching every 3-4 weeks from the training provider. At the end of the apprenticeship, you will achieve the level 3 Business Administrator Apprenticeship qualification. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C or equivalent qualifications.

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 (A*-C))
Maths (grade 4-9 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Creative
Initiative
Non judgemental
Patience
Committed to learning
Good with children

Other requirements

This role will be based in the school's main office. You will be the face of the school and will learn how to deliver a first-class customer service to children, parents/carers, staff and visitors. If you are shortlisted you will receive a call from our apprenticeship specialists, Salad Skills. If you are later unsuccessful you will get feedback.

About this company

St Barnabas C of E Primary School is part of an amazing community, and we are incredibly proud of the children here - they are keen to learn, behave wonderfully and they really embrace the school motto of ‘Let’s flourish together’. We use our Christian values of joy, hope, justice, compassion, peace and service to help nurture our children into being happy, confident and independent individuals who love coming to school and enjoy a challenge. We have high expectations of what all our children can achieve - as they can do anything! St Barnabas is a happy, vibrant school with a fantastic energy to it. We have an exciting, creative and inclusive curriculum which aims to support children for life in modern Britain and allows each child to fulfil their potential. We love ensuring our children enjoy lots of experiences and help them to develop a life-long thirst for learning. If this sounds like the place where you would like to work, and you are kind, supportive and have a can do attitude, then we would love to hear from you!

After this apprenticeship

Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.

Ask a question

The contact for this apprenticeship is:

St Barnabas C of E Primary School

Sarah Cripps

07817685039

The reference code for this apprenticeship is VAC1000285882.

Apply now

Closes in 12 days (Tuesday 19 November at 11:59pm)

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