Business Administrator Apprentice

Summary

The successful applicant will pride themselves on delivering exceptional service for our clients. Your role will be to assist with our administrative processes and procedures using computerised systems and associated supporting administration, reading and responding to customer emails and liaising with internal staff and directors.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday between 8:30am - 5:00pm. Friday between 8:30am - 4:00pm.
37 hours a week
Possible start date: Saturday 14 December
Duration: 1 year 4 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties include:

The role will be initially administration with inputting and analysing data.
Using databases and learning to use spreadsheets.
Reading and responding to customer emails.
Liaising with internal staff and directors.
Taking minutes during meetings and circulating agendas and minutes of previous meetings. Writing up minutes for meetings and circulating these including staff tasks.
Maintaining supplies, equipment and facilities.

Where you’ll work

Quartz Close

Enderby

Leicester

LE19 4SG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEICESTER COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will complete an Advanced Level 3 Apprenticeship Standard. You will attend college one day every two weeks at the Freemens Park Campus.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade Grade c or Level 4)
maths (grade Grade c or Level 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Before applying, please ensure that you will be able to travel to the location of the employer. The position will start as soon as possible, with the apprenticeship starting in February 2025.

About this company

M Seals is a supplier of sealing solutions with over 60 years of experience in the industry. The company was founded in 1963 and has since established itself as a reliable partner for a wide range of industries. We specialize in sealing components and offer a comprehensive range of products tailored to different applications and needs. Our products range from standard seals to customized solutions that meet specific requirements and special environmental conditions.

http://www.m-seals.co.uk (opens in new tab)

After this apprenticeship

Once you have completed your apprenticeship, you may be able to progress onto a full-time role within the organisation or progress onto a management programme.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Potential for full-time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.

Ask a question

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