Administration Apprentice

Newcastle and Stafford Colleges Group

Staffordshire, ST5 2GB

Closes in 14 days (Tuesday 19 November at 11:59pm)

Posted on 5 November 2024

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Summary

To work closely with and support the Head of Faculty and Faculty Administrators to ensure high standards are met. The successful candidate will undertake administration duties within the Faculty of Professional & Vocational Studies. This could lead to a permanent position for the right person.

Annual wage
£15,200 a year

Minimum wage rates (opens in new tab)

Salary range £15,200 - £22,011.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 37 hours per week. Flexible working hours.

37 hours a week

Possible start date

Monday 2 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Work closely with and support the Head of Faculty and Faculty Administrators to ensure high standards are met
  • Maintain and use filing systems ensuring that all data is recorded and stored in the appropriate computer based files
  • Assist Faculty Administrators and Curriculum Teams with a range activities identified in the academic calendar such as open events, welcome events, parents evenings, staff development activities and with parent reporting
  • Support with the tracking and monitoring of key faculty activities such as student work experience and data collection
  • Provide support for Faculty Administrators and the Admin Assistant during periods of increased workload and annual leave
  • Undertake any other reasonable duties which may arise from time to time and which are commensurate with the post across the college group

Where you’ll work

Knutton Lane

Newcastle

Staffordshire

ST5 2GB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEWCASTLE AND STAFFORD COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • 20% off the job training.

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4/C)
    • Maths (grade 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Administrative skills
    • Team working
    • Initiative

    About this company

    Newcastle and Stafford Colleges Group (NSCG) is Staffordshire’s leading General Further Education College, with pass rates and student achievement rates amongst the best in the country.

    https://nscg.ac.uk/ (opens in new tab)

    After this apprenticeship

    • Could lead to a permanent position for the right person.

    Ask a question

    The contact for this apprenticeship is:

    Newcastle and Stafford Colleges Group

    The Apprenticeship Hub

    apprenticeships@nscg.ac.uk

    01782 254287

    The reference code for this apprenticeship is VAC1000285842.

    Apply now

    Closes in 14 days (Tuesday 19 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.