Warehouse/Trade Supplier Apprentice

Summary

We are seeking a motivated and reliable Apprentice Warehouse/Trade Supplier Operative to join our dynamic team. If you have basic computer skills and a strong work ethic, we will provide you with training on our company systems in addition to the Apprenticeship.

Annual wage

£13,312 to £23,795.20 a year

Minimum wage rates (opens in new tab)

Salary is based on National Minimum Wage for Age and is dependent on age and previous experience

Training course

Trade supplier (level 2)

Hours

Monday to Friday 8am to 4:30pm

40 hours a week

Possible start date

Monday 16 December

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Receive goods and accurately enter data into our computer system.
Store received goods correctly to ensure efficient inventory management.
Replenish stock, pick, pack, and load goods for dispatch, meeting all deadlines.
Communicate with suppliers regarding short deliveries or damaged items.
Serve customers (both account and non-account), processing card and cash payments.
Arrange and coordinate deliveries via courier services.
Deliver goods to customers, ensuring accurate consignment counts.
Maintain general housekeeping duties to keep the warehouse organized and tidy.
Keep management informed of any issues or challenges that arise.

Duties will include, but will not be limited to:

Processing deliveries that have arrived
Checking items off picking lists to make sure the customer is receiving the correct goods
Using the computer system to book items in
Getting goods ready to ship

Where you’ll work

EXCHANGE ROAD

LINCOLN

LN6 3JZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LINCOLN COLLEGE

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents

Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
trade counter and telesales services: applying basic merchandising techniques used within the business.
trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Your training plan

The successful candidate will work towards achieving their Apprenticeship Standard in Trade Supplier Level 2
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.

More training information

In addition to the Apprenticeship Standard you will receive training on all internal systems, practices and procedures.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade Grade C/4 or higher)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Non judgemental
Patience
Physical fitness

Other requirements

• Consider how you will be able to travel to and from the workplace. • This job is in a warehouse so it can get cold during winter months however there are heaters. • Sometimes it will involve having to carry heavy objects

About this company

Having been in the business for more than 30 years, we are confident we can offer everything you need from an Engineering Supplier. MGB Tool Supplies was established in 2004, headed by successful business owner Maurice Bull.

https://www.mgbsupplies.co.uk/ (opens in new tab)

After this apprenticeship

On successful completion of the Apprenticeship,to become a part of the team full time and work towards the next level.

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Margaret Davis

apprenticeships@lincolncollege.ac.uk

01522 876284

The reference code for this apprenticeship is VAC1000285719.

Apply now

Closes in 8 days (Tuesday 26 November at 11:59pm)

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