Business Administration, Communications & Engagement Apprentice

Summary

Global healthcare company Organon, based in Cramlington is looking for a Business Administration, Communications and Engagement Apprentice to join their team of passionate, creative and driven people. In this role you will communicate and collaborate with many stakeholders, working on several activities and connecting with all departments on site.

Annual wage

£18,200 a year

Minimum wage rates (opens in new tab)

Starting salary of £18,200 per annum.

Training course

Business administrator (level 3)

Hours

Monday to Friday Shifts to be confirmed 37.5 hours per week

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Communications, managing the communications request app process and leading the delivery of communications to employees via SharePoint, email and TVs
Visits, supporting the planning and logistics organisation of site visits, including arranging ground transportation as required, meeting room booking, gowning arrangement and catering organisation
Systems management and continuous improvement, both owning and supporting monitoring improvement of site systems and processes, including communication, visitor request, sickness absence and holiday management
Data administration, analysis and report preparation e.g. to understand trends, drive improvement in metrics, support site strategy and portfolio management
Minute taking and action sharing for key site employee council or cross-functional group meetings e.g. Joint Consultative Council, Wellbeing Community of Practice
Mailbox management for both the site communications email and general site email inbox, replying to and forwarding queries as required
Annual communications and event calendar coordination, working with cross functional teams, including site leadership and employee led groups, to plan and help coordinate communication and event delivery on site
Organisational support for onsite events e.g. coordination of biannual quiz, Christmas lunches etc with relevant personnel, e.g. managing sign ups and room reservations
Planning, organization and administration support for site and key operations departments including overall site and departmental event calendars, including Town Hall scheduling, Employee Resource Groups and Wellbeing team calendar management, supporting specific department planning and administration as required

Where you’ll work

Shotton Lane

Windmill Industrial Estate

Cramlington

NE23 3JU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTHUMBERLAND COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

One day face-to-face classroom session every 3 weeks at Morpeth Leisure Centre

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Core Microsoft knowledge

Other requirements

The right candidate should be personable and have strong interpersonal skills. They should be able to communicate with internal/external stakeholders, be organised, have a good ability to work to deadlines and be able to suggest ideas and drive change. They should have up-to-date digital fluency and willingness to learn new technologies and systems

About this company

Organon is a Women’s Health Company that believes in a better and healthier every day for every woman! Organon has a diverse portfolio that includes women's health, biosimilars, and established brands. The Cramlington Pharmaceutical Operations site is located in the North East of England in the UK, where we manufacture, package, and test a variety of tableted oral solid dosage products, supplying 140 countries worldwide. Join us in our mission of a better and healthier every day for every woman.

After this apprenticeship

Possible full time employment following apprenticeship

Ask a question

The contact for this apprenticeship is:

NORTHUMBERLAND COUNCIL

Amy Greer

apprenticeships@northumberland.gov.uk

The reference code for this apprenticeship is VAC1000285653.

Apply now

Closes in 16 days (Friday 22 November at 11:59pm)

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