Degree Apprentice Service Delivery Analyst 2025
CAPGEMINI UK PLC
London, EC1N 2PB
Closes on Thursday 30 January
Posted on 5 November 2024
Contents
Summary
This is a 3-year degree apprenticeship with Sheffield Hallam University in which you study part time alongside a full-time role. You will cover modules such as Financial Management, Marketing, leadership & change management, business project management and Big Data Analytics. There is a final stage project in conjunction with Capgemini’s business.
- Annual wage
-
£20,000 a year
Minimum wage rates (opens in new tab)
Access to Nudge (Financial education) Employee Discount scheme Company Shares scheme
- Training course
- Chartered manager (degree) (level 6)
- Hours
-
Monday to Friday, shifts to be confirmed
37 hours a week
- Possible start date
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Monday 1 September
- Duration
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3 years
- Positions available
-
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As a Service Delivery Analyst you will be combining your full-time role and part-time study for a Chartered Manager Degree Apprenticeship with our partner University. Working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will:
- Provide IT service management expertise that will transform how our clients conduct their day-to-day business
- Assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL and/or Agile principles
- Build strong team and client relationships, support growth, innovation and continuous service improvement
On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service.
Where you’ll work
40 Holborn Viaduct
London
EC1N 2PB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SHEFFIELD HALLAM UNIVERSITY
Your training course
Chartered manager (degree) (level 6)
Equal to degree
Course contents
Your training plan
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.
Requirements
Essential qualifications
A Level in:
- Any subject (grade CCC/Merit Merit Merit)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Problem solving skills
- Team working
Other requirements
This is a hybrid role, with an expectation to work from your base location up to two to three days per week. Additional travel to client sites may be required, depending on project needs. To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
About this company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You Want
Company benefits
Company Laptop Virtual GP Access Employee Assistance Programme (24-hour helpline) Season Ticket Loan 25 days paid annual leave Free Access to Thrive (wellbeing app) Eyecare Vouchers “MyBenefits” package
After this apprenticeship
In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant?
Ask a question
The contact for this apprenticeship is:
SHEFFIELD HALLAM UNIVERSITY
The reference code for this apprenticeship is VAC1000285641.
Apply now
Closes on Thursday 30 January
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.