Business Administration Receptionist Apprentice

Summary

This is a unique opportunity for a proactive and friendly individual to join our team as a receptionist completing a Level 3 Business Administration Apprenticeship. Combining hands-on experience with the chance to develop new skills and complete a qualification. You’ll enjoy variable 37.5 hour week, Monday to Friday, finishing at 2.00pm on Fridays.

Annual wage: £22,393.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, variable 37.5 week with an early finish of 2.00pm on Fridays. Shifts to be confirmed.
37 hours a week
Possible start date: Wednesday 11 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Be the welcoming face of our company, greeting visitors and ensuring a positive first impression.
Manage calls, coordinate post and courier services, and maintain the reception area.

Assist with meeting room schedules, and issuing visitor permits.

Support HR with administrative tasks, including maintaining employee files, processing leavers, and updating notice boards.
Participate in company-wide initiatives, such as events and health & safety committees.

Where you’ll work

Sycamore Park Mill Lane

Alton

GU34 2PR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HAVANT AND SOUTH DOWNS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:

Apprenticeship in Level 3 Business Administration
English and maths if required

At Havant & South Downs College we offer different methods of delivery either work based or day release dependent on the course. This will be discussed with you upon appointment.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

HBI Laleham is part of DCC plc, a leading international business listed in the FTSE 100. We specialise in developing and manufacturing cosmetic, nutritional, pharmaceutical, and medical device products across three UK production sites and a logistics centre. Our clients include major high-street retailers and global brands. At Laleham, we foster a culture of growth, inclusion, and continuous learning, where diversity strengthens our team. Our values – Safety, Quality, Eco logic always, Integrity, Partnership, and Excellence – guide how we work and ensure our commitment to both customers and employees.

http://HBILaleham.com (opens in new tab)

Company benefits

• Canteen • Cycle to work scheme • Discounted or free food • Employee discount • Free parking • Health & wellbeing programme • Life insurance • On-site parking

After this apprenticeship

The opportunity for a long career with the company and a clear progression path.

Ask a question

The contact for this apprenticeship is:

HAVANT AND SOUTH DOWNS COLLEGE

Robert Read

robert.read@hsdc.ac.uk

The reference code for this apprenticeship is VAC1000285571.

Apply now

Closes in 14 days (Friday 29 November at 11:59pm)

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