Citygate Seat Reading Parts Advisor Apprenticeship

CITYGATE AUTOMOTIVE LIMITED

236 -238 Peppard Road, Reading, RG4 8UA

Closes on Thursday 2 January

Posted on 4 November 2024


Summary

This is an exciting opportunity for you to join our team as a Parts Advisor apprentice. Our Parts Advisors drive sales of parts and accessories and liaise with the workshop team to ensure that they have the parts they need to work effectively. This is a varied role where you will gain the life and technical skills to build your career with us.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Motor vehicle service and maintenance technician - light vehicle (level 3)
Hours
Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.

40 hours a week

Possible start date

Monday 20 January

Duration

1 year 2 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.  

Your duties will vary from day to day and could include:   

  • Providing advice to customers who are having problems with their vehicles
  • Taking sales orders from customers both face to face and over the phone
  • Stock control for vehicle parts and accessories
  • Maintaining an ordered stock room
  • Raising invoices for parts sold
  • Liaison with internal teams to ensure the correct stock is place at the right time 

Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.   

As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).  

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:   

  • Enthusiasm and willingness to learn 
  • Teamwork 
  • Strong communication 
  • Customer service   

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. 

Where you’ll work

236 -238 Peppard Road, Reading

RG4 8UA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

Equal to A level

Course contents
  • Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
  • Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
  • Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
  • Obtain diagnostic and repair information.
  • Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
  • Use a range of diagnostic equipment.
  • Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
  • Report faults using company procedures and recommend suitable further actions.
  • Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
  • Test the function of repaired and fitted components.
  • Adhere to business processes and complete documentation following workplace procedures.
  • Use ICT to create emails, word-process documents and carry out web based searches.
  • Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
  • Your training plan

    Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.   

    Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.   

    In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.   

    This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.   

    On successful completion of the one-year programme, you will receive the following:   

    • Level 3 Motor Vehicle Service and Maintenance Technician - light vehicle Standard
    • Brand specific certifications   

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4)
    • Math (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience

    About this company

    At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do. We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.

    After this apprenticeship

    VVolkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.   

    Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  

    Ask a question

    The contact for this apprenticeship is:

    INSPIRO LEARNING LIMITED

    The reference code for this apprenticeship is VAC1000285476.

    Apply now

    Closes on Thursday 2 January

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.