Global Freight Forwarding Apprentice

C H ROBINSON WORLDWIDE (U K) LIMITED

Manchester, M5 3EF

Closes on Tuesday 31 December

Posted on 4 November 2024

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Summary

Jumpstart Your Career in Global Logistics with C.H. Robinson! Are you a problem-solver ready to dive into the fast-paced world of global logistics? As a Global Forwarding Agent Apprentice at C.H. Robinson, you’ll gain practical experience solving real-world challenges across diverse industries.

Annual wage
£13,500 a year

Minimum wage rates (opens in new tab)

Training course
International freight forwarding specialist (level 3)
Hours
Monday to Friday 09.00-17.30 – one hour lunch

40 hours a week

Possible start date

Wednesday 1 January

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Join one of the world’s largest logistics platforms, where we help move products globally to meet people’s needs. This paid role begins with an interactive onboarding program introducing you to our technology, processes, and culture. You’ll quickly become part of our team, learning about global freight services and supporting supply chain optimization.

At C.H. Robinson, you’ll make an impact from day one, working with leading companies and gaining valuable business experience in a rapidly evolving industry.

RESPONSIBILITITES

The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Get familiar with the end-to-end international shipping process, from purchase orders to cargo delivery
  • Learn about and manage key documentation and terminology essential to global logistics
  • Assist internal teams and third-party agents in supporting global forwarding operations to ensure smooth processes
  • Support problem-solving and process adjustments by collaborating with more experienced team members to address customer needs
  • Provide support to other aspects of the business working with our overseas offices and agents alike
  • Assist in maintaining strong customer relationships by responding to straightforward inquiries and escalating issues to senior team members as needed
  • Provide support to other aspects of the business by helping prepare documentation and basic reporting
  • Gain introductory exposure to logistics operations across different regions, learning about various challenges and solutions
     

Where you’ll work

5 Exchange Quay

Salford

Manchester

M5 3EF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

    • Your training plan

    On the job training delivered by the employer, working towards a Level 3 International freight forwarding specialist apprenticeship standard.
    Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
    Allocation of an apprenticeship delivery coach who will carry out regular training
    Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
    Identify, track and support 6 hours off the job training activities
    Quarterly formal progress review meetings, identifying learning achievements and next steps

    Requirements

    Essential qualifications

    GCSE in:

    • Maths and English (grade A*-C/ 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Team working
    • Ability to work to deadlines

    About this company

    We do logistics like no one else™. We are the world’s most powerful and connected logistics platform and one of the World’s Most Admired Companies. The strength of our people is our Leading Edge. Working at C.H. Robinson, you can connect the world through technology and innovation. Here, you have the flexibility to create a meaningful career that works with your life.

    http://www.chrobinson.com (opens in new tab)

    Company benefits

    Competitive allowance Possibility to develop your language skills in our multilingual offices Opportunities for professional growth with access to training platforms like Percipio and GoFluent

    After this apprenticeship

    Upon successful completion of the apprenticeship, there will be the opportunity for full time employment for the right candidate.

    Ask a question

    The contact for this apprenticeship is:

    SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

    Apprenticeship Recruitment Team

    apprenticeships@seetec.co.uk

    The reference code for this apprenticeship is VAC1000285470.

    Apply now

    Closes on Tuesday 31 December

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.