Parts Assistant/ Business admin apprenticeship

Summary

We are looking for an individual who has a keen interest in cars (doesn’t have to be Porsche). Full in-house training will be given by the experienced parts manager. The successful candidate will need to be positive, enthusiastic, punctual and a good team player. You will be working closely with the parts manager and the workshop team.

Annual wage

£9,984 a year

Minimum wage rates (opens in new tab)

A chance for pay discussions within appraisals.

Training course

Business administrator (level 3)

Hours

Working hours: Monday to Friday 08.30 – 17.00 with a 30 minute lunch break at 13.00

30 hours a week

Possible start date

Friday 10 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

· Ordering, receiving and invoicing parts.

· Maintaining an organised stock list.

· Answering the phone to customers to take orders.

· Assisting Parts manager with his duties.

· Pre picking parts for future workshop bookings.

Where you’ll work

911

FORGE LANE

MOORLANDS TRADING ESTATE

SALTASH

PL12 6LX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY COLLEGE PLYMOUTH

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Desirable qualifications

GCSE in:

Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Looking to employ someone with an interest in cars.

About this company

We were founded by Adrian Crawford in 1991, who was later joined by long-time Porsche enthusiast & repairer, Richard Williams. Williams Crawford is Passionate about Porsche. Independence: We are experienced & passionate and are an independent Porsche specialist, which allows us the greater flexibility to offer better solutions that suit you, rather than to suit the manufacturer. Our Team: The team here is big enough to cope, help you when it’s urgent, and respond to the unforeseen. On the flip side, we’re small enough to care and you can speak directly to a real person. Expert Advice: Within our team there lies an extensive knowledge base who are ready to advise you on any issue, whether it’s sales, selling, service, modification, or restoration. Sales, Sourcing & Selling: Typically, our showroom will have a stock of Porsche covering all eras, from the 50’s through to nearly new. But, if there’s something that’s not in our stock, we have an extensive worldwide network to draw from, which has the potential to source exactly what you’re looking for. We buy and sell all eras of Porsche, it could be nearly new, or sometimes brand new, through to the Worldwide trade of classic and collectable Porsche.

https://www.williamscrawford.co.uk/about-us/ (opens in new tab)

Company benefits

Future prospects always opportunities within the business to grow and move around departments.

After this apprenticeship

A full time postition within the business
Room for progression onto a higher level apprenticeship.

Ask a question

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