Administrator Apprentice

Summary

Velocity Academy have an exciting new opportunity for an Administrator Apprentice with Creative Design Agency based in Retford. This is a fantastic opportunity for someone to get themselves into Business Administration and kickstart a career.

Annual wage: £16,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm
37 hours a week
Possible start date: Monday 9 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing essential clerical and administrative support. This is an excellent opportunity to gain hands-on experience in a dynamic environment while working towards a nationally recognised qualification. You will receive training and mentorship throughout your apprenticeship, helping you to develop a wide range of skills in business administration.

Your duties and responsibilities in this role will consist of:

Maintaining effective communication through phone etiquette, responding to inquiries and directing calls appropriately
To be the first point of contact for visitors to the office providing a welcoming, efficient reception service (when onsite)
Provide refreshments to visitors when required
Handle data entry tasks into Xero Accounting Software with accuracy and attention to detail
Utilise Google Suite for document creation and spreadsheets
Manage office supplies and ensure the office environment is well-organised
Collaborate with other departments to facilitate smooth operations within the organisation
Work with suppliers to prepare quotations for clients
Using Adobe InDesign to create various documents
Place purchase orders for all areas of the business
Ensuring print orders placed on time to meet deadlines
Create and process customer invoices
Managing the office trello boards

Where you’ll work

Amelia Court

Swanton Close

Retford

DN22 7HJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VELOCITY 1ST LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:

Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report

For a full list of programme modules visit: https://velocity-pt.co.uk/

Requirements

Essential qualifications

GCSE in:

English & Maths (grade Minimum 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Welcome to Bubble! We’re a friendly, down-to-earth and approachable bunch, all with specialised skills to make Bubble a full-service creative design agency. Branding? Web Design? Digital Marketing? We have you covered. In 2000 we opened our doors as an offline design agency, and although offline stays deeply in our roots, over the years our services have grown and developed to make sure we can help you with all of your marketing needs. We’re enthusiastic about the projects we work on and take pride in the lasting client relationships we build.

After this apprenticeship

The role offers long term security and the opportunity to progress into a permanent position.

Ask a question

The contact for this apprenticeship is:

VELOCITY 1ST LIMITED

Anya Whitaker-Keating

anya@velocity-academy.co.uk

07456413625

The reference code for this apprenticeship is VAC1000285448.

Apply now

Closes in 13 days (Friday 6 December at 11:59pm)

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