Administration Apprentice

Summary

We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team at George Eliot Academy. This apprenticeship offers an excellent opportunity to gain valuable administrative experience within an educational setting while working towards a recognised qualification in Business Administration.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

National Apprenticeship wage increases in April 2025 and also after the first year of an apprenticeship if the individual is 19 or over.

Training course

Business administrator (level 3)

Hours

Total paid hours - minus any unpaid breaks. 37.5 hours per week with 30 mins unpaid for lunch. Shifts to be confirmed.

37 hours a week

Possible start date

Thursday 21 November

Duration

1 year 7 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Administrative Support:

Assist with general office duties, including filing, photocopying, and data entry
Update pupils/staff records and databases
Handle incoming and outgoing mail, emails, and phone calls
Prepare documents and run reports as required

Reception Duties:

Greet visitors and handle inquiries at the reception desk
Ensure the reception area is tidy and presentable
Manage the signing-in and out process for visitors and staff

Communication:

Liaise with pupils, staff, and external stakeholders in a professional manner
Assist in the coordination of meetings and school events
Distribute information to pupils, staff, and parents as needed

Support to School Staff:

Provide administrative support to teachers and school leadership
Assist with the organization of school trips, events, and activities.
Assist with the preparation & co-ordination of exams

Data Management:

Ensure accurate and timely input of data into the school’s management information system
Assist with the preparation of statistical and management reports.

Compliance and Confidentiality:

Adhere to school policies and procedures, including those related to safeguarding and data protection
Maintain confidentiality of sensitive information at all times

Where you’ll work

Raveloe Drive

Nuneaton

CV11 4QP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training will be provided during paid working hours. Training is held remotely via Microsoft teams
You will meet your educator every 3 weeks for 1.5hrs

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Non judgemental
Patience

Other requirements

DBS checks

About this company

The George Eliot Academy is a place where both pupils and staff feel a real sense of belonging. We are passionate about our vision to develop successful pupils who are independent, well-rounded, behave with integrity, and most importantly live happy and fulfilled lives. At The George Eliot Academy, we provide a caring environment which develops and nurtures the values, skills and attributes for creating good citizens with a strong moral purpose, who make positive contributions to their society. We aim to provide our students with opportunities and experiences, that engenders in them the love of learning and equips them to meet the challenges of a rapidly changing society and are ready and willing to grasp the opportunities available to them.

https://www.georgeeliotacademy.org.uk/ (opens in new tab)

Company benefits

• Westfield Health Cash Plan • Free lunch for staff on duty • Car lease scheme • Childcare vouchers • Gym membership • Westfield rewards Cycle to work scheme • Free tea and coffee

After this apprenticeship

It is hoped but not garunteed that there will be a full offer of employment at the end of the apprenticeship

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Louisa.Barby@hoet.co.uk

01788820132

The reference code for this apprenticeship is VAC1000285445.

Apply now

Closes in 13 days (Wednesday 20 November)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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