Apprentice Business Administrator

Summary

To efficiently undertake administration and clerical duties within the Finance department which may include the following duties as directed: making and answering phone calls, inputting and compiling data, filing, scanning photocopying, writing letters, shredding, word processing and sending emails.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. 08:30 - 17:00. 30-minute lunch.
40 hours a week
Possible start date: Sunday 1 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To carrying out administrative duties such as answering phone calls, filing, scanning, photocopying, writing letters and sending emails.
To prepare and process weekly voids.
Keep rent and domestic accounts up to date.
To complete and maintain landlord remittances.
Check invoices against statements and raise any queries.
To assist with processing of Income and Expenditure.
Deal with council tax and TV License, letters, 3rd party deductions, writing cheques, complete paying in books, taking monies to the bank as necessary and collect monies from the bank.
Handle petty cash funds and give out monies where required.
Order goods and services as appropriate for all offices.
Take cash payments and record them onto the accounts.
Create and update spreadsheets where required.
To assist with the completion of month end and update the tenant breakdown.
To assist with the completion of year end.
To provide assistance to the Finance Director during the year end process.
With both internal and external communications, maintain the reputation and good standing of the company, and behave in a professional manner
To adhere to the company’s financial regulations, standing orders, policies and procedures, in particular: Health & Safety, Confidentiality, Data Protection, Professional Boundaries and Customer Care.
Carry out any other reasonable duties within the overall function, commensurate with the level of responsibility of the post. For operational reasons, we also reserve the right to transfer you to alternative duties. For this reason, it is a condition of employment that you are willing to do so, if requested.

Where you’ll work

33 BOYER STREET

DERBY

DE22 3TB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DCG

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business administrator apprenticeship standard delivered by DCG.

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above)
Mathematics (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working

Other requirements

If we are interested in taking your application further, you will receive an email from a Derby College email address (niall.nanson@derby-college.ac.uk). Please make sure to check your Inbox as well as your Spam/Junk folders, to avoid missing out on this opportunity. Please consider whitelisting the @derby-college.ac.uk domain in your email system. Failure to respond to emails will lead to withdrawal of your application.

About this company

At Derventio Housing Trust we do things differently. We don’t believe in labels and stereotypes. Everyone we work with is unique, with their own experience, skills and aspirations. We provide housing, support and specialist projects in health, employability and personal development. Everything we do uses compassion and human connection to bring hope and opportunities to people in tough situations.

http://derventiohousing.com (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The successful apprentice will have an opportunity to progress into permanent employment with Derventio Housing Trust upon completion of the apprenticeship programme.

Ask a question

The contact for this apprenticeship is:

DCG

Niall Nanson

niall.nanson@derby-college.ac.uk

01332 387420

The reference code for this apprenticeship is VAC1000285362.

Apply now

Closes in 12 days (Monday 18 November at 11:59pm)

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