Apprentice Assistant Host (Assistant Community Manager)

Forward Space Limited

UK, TR18 2SP

Closes in 13 days (Monday 18 November)

Posted on 4 November 2024

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Summary

Our 'Host's are the dedicated front of house and the core to every building. The role is imperative to the smooth running of the space and the management of the community. We need 'Hosts' who are ready to take on a challenge, love the building and feel confident in making it their own. You are the heart of the space.

Annual wage
£10,649.60 a year

Minimum wage rates (opens in new tab)

Pension scheme Private health insurance Charitable work days Personal development allowance Bike2Work Scheme Company activities and away days Annual bonus scheme

Training course
Business administrator (level 3)
Hours
Working Days: Mon-Thurs Working Times: 08:30-17:30

32 hours a week

Possible start date

Monday 6 January

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  •  Dedicated Front of House for Pixel; you are the face of the building
  •  Represent and support the Forward Space ethos and brand
  •  Meet and greet visitors & members, providing a welcoming environment at all times
  •  Assist with the smooth day to day running of the space
  •  Ensure the building is always looking its best

Where you’ll work

Pixel, Causewayhead

Penzance

Cornwall

UK

TR18 2SP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRURO AND PENWITH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    Attendance to Truro college campus bi-weekly 

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • maths (grade 4)

    Desirable qualifications

    A Level or equivalent in:

    • any (grade pass)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Creative
    • Initiative

    Other requirements

    Working Days: Mon-Thurs Working Times: 08:30-17:30 Pension scheme Private health insurance Charitable work days Personal development allowance Bike2Work Scheme Company activities and away days Annual bonus schem Attendance to college bi-weekly

    About this company

    Since 2007 Forward Space has been transforming how and where people work. Raising the profile of regional towns and cities by creating design-led workspaces that are professional, creative and inspiring. We have grown organically to be recognised as one of the leading operators of shared workspaces in the South West.

    After this apprenticeship

    On successful completion of the apprenticeship there is a possibility of a future job role.
    .

    Ask a question

    The contact for this apprenticeship is:

    TRURO AND PENWITH COLLEGE

    The reference code for this apprenticeship is VAC1000285310.

    Apply now

    Closes in 13 days (Monday 18 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    To apply, you must register with Truro and Penwith College and then follow the instructions to complete your application.