Apprentice Office Administrator

Summary

We are seeking an Apprentice Office Administrator to join our team in managing daily administrative tasks. The ideal candidate will have strong organisational skills and be willing to learn.

Annual wage

£13,312 to £23,795.20 a year

Minimum wage rates (opens in new tab)

Attendance to college bi-weekly

Training course

Business administrator (level 3)

Hours

Working Days: Mon-Fri Working Times: 07:30-16:30 (tbc).

40 hours a week

Possible start date

Monday 2 December

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are seeking an Apprentice Office Administrator to join our team in managing daily administrative tasks.

The ideal candidate will have strong organisational skills and be willing to learn. telephone: 01872 305500 email : apprenticeships@truro-penwith.ac.uk

Duties:

Perform clerical duties, including filing, answering phone calls, responding to emails, and preparing documents
Computerise data and maintain electronic and hard copy filing systems
Uphold phone etiquette when communicating with clients and colleagues
Type correspondence and reports accurately and efficiently
Utilise QuickBooks for financial record-keeping tasks
Proficient in Google Suite applications for office productivity
Conduct data entry tasks with precision and attention to detail
Support office operations by assisting with administrative tasks as needed

Where you’ll work

Trevithick Manor Farm,

Newquay

Cornwall

UK

TR8 4QD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRURO AND PENWITH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Knowledge:

The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.

Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress their career.
Stakeholders: Has a practical knowledge of managing stakeholders and their differing relationships to an organisation.
This includes internal and external customers, clients and/or suppliers
Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK.

Engages and fosters relationships with suppliers and partner organisations.

Relevant regulation: Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills

Other requirements

Working Days: Mon-Fri Working Times: 07:30-16:30 (tbc) Attendance to college bi-weekly

About this company

A & P Williams is a family run business based in Newquay. We are an internal boarding, plastering and external render company predominantly in the new build sector.

After this apprenticeship

On completion of a successful apprenticeship, there may be an opportunity for a full time position.

Ask a question

The contact for this apprenticeship is:

TRURO AND PENWITH COLLEGE

The reference code for this apprenticeship is VAC1000285308.

Apply now

Closes in 13 days (Monday 18 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To apply, you must register with Truro and Penwith College and then follow the instructions to complete your application.

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