Apprentice Housekeeper

Summary

As Apprentice Housekeeper you will assist in maintaining agreed standards of cleanliness and presentation throughout the guest rooms, public areas. This is a fantastic opportunity in which to develop your skills and progress your career. Apply today!

Annual wage

£9,984 a year

Minimum wage rates (opens in new tab)

£6.40per hour The pay will be reviewed after 3 months if you are performing well.

Training course

Hospitality team member (level 2)

Hours

30 hours, 5 days out of 7. Shifts to be confirmed, including weekends.

30 hours a week

Possible start date

Monday 13 January

Duration

1 year 2 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at Durrant House Hotel.

This role includes working with the house keeping team to present all areas of the hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene. The pay will be reviewed after 3 months if you are performing well.

The duties of the role will include but are not restricted to:

Clean corridors, lobbies, stairways, elevators, and lounges as well as guest rooms.
Organise work schedule from the room status list, arrivals, and departures.
Distribute linen, towels, and room supplies using wheeled carts or by hand.
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar.
Replace dirty linens with clean items.
Inspect and turn mattresses regularly.
Store all dirty laundry in line with company policy.
Monitor guest laundry bags.
Replace laundry bags and slips.
Check all appliances in rooms are in working order.
Realign furniture and amenities according to prescribed layout.
Respond to guest queries and requests.
Respond to calls for housekeeping problems such as spills, broken glasses.
Deliver any requested housekeeping items to guest rooms.
Remove room service items.
Organise and restock cart at the end of the shift.
Ensure confidentiality and security of guest rooms.
Follow all company safety and security procedures.
Report any maintenance issues or safety hazards.
Observe and report damage of hotel property.

To become an apprentice, you must:

Be 16 years or over.
Not already be in full-time education.

You can start an apprenticeship whether you’re starting your career, want a change. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job.
Get paid and receive holiday leave.
Get hands-on experience in a real job.
Study for at least 20% of your working hours.
Complete assessments during and at the end of your apprenticeship

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience, and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Where you’ll work

HEYWOOD ROAD

NORTHAM

BIDEFORD

DEVON

EX39 3QB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

Level 2 Hospitality Team Member Apprenticeship

Apprenticeship standards are aimed at developing skills within the apprentices chosen career route.
Each standard has set knowledge, skills, and behaviours required to be successful within the job role.
This will include the completion of functional skills in English and Maths where applicable.
Once the apprentice has completed a minimum of 12-months training, and the employer and Inspiro Learning regional trainer confirm they have met all the requirements of the standard, they will be put through to end point assessment.
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.

Requirements

Desirable qualifications

Other in:

None (grade None)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

This vacancy may close before the closing date if a suitable candidate is found. All published dates can therefore be flexible and will be dependent on suitable candidates coming forward and registering appropriate interest. •Level 2 Hospitality Team Member Apprenticeship Apprenticeship standards are aimed at developing skills within the apprentices chosen career route. Each standard has set knowledge, skills, and behaviours required to be successful within the job role. This will include the completion of Functional Skills in English and maths where applicable. Once the apprentice has completed a minimum of 12-months training, and the employer and Inspiro Learning regional trainer confirm they have met all the requirements of the standard, they will be put through to End Point Assessment. The End Point Assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the End Point Assessment. Whilst on an apprenticeship an apprentice is entitled to an TOTUM - The #1 UK student discount card and app. https://totum.com

About this company

We are a busy all season 125-bedroom hotel located in Bideford. We have bookings from both private and coach guests. We offer conference, banqueting and meeting facilities. We also hold dance weekends and private functions. We have the Olive Tree Restaurant and Appledore Bar. Food is served in the hotel from 12.00 noon until 21:30pm. We also have a Spa offering beauty treatments to both residents and non-residents of the hotel.

http://www.durranthousehotel.com (opens in new tab)

After this apprenticeship

If the apprenticeship is successfully completed, there may be an opportunity for permanent employment within the hotel.

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Debbie Pennington

debbie.pennington@inspirolearning.co.uk

+441165040275

The reference code for this apprenticeship is VAC1000285257.

Apply now

Closes in 13 days (Monday 6 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. Following on from that, your application will be discussed with the hiring manager with a view to arranging an interview. Any enquiries please call Debbie on 0116 504 0275.

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