Hospitality Apprentice

THREE HORSESHOES INN LIMITED

STAFFORDSHIRE, ST13 8TW

Closes on Friday 10 January

Posted on 1 November 2024


Summary

As an Apprenticeship Food and Beverage, you are responsible for welcoming guests and working across several areas of food and beverage your placement to deliver an excellent guest and member experience. An Apprenticeship Food and Beverage will also be required to manage guest queries.

Annual wage
£9,984 a year

Minimum wage rates (opens in new tab)

Training course
Hospitality team member (level 2)
Hours
Minimum of 30 hours per week as per rota that includes college attendance. A breakfast shift would start at 7.00am or if on a function your shift could end at 1.00am.

30 hours a week

Possible start date

Monday 24 February

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Able to work in all areas of food and beverage including Bar, restaurant, events & weddings and spa
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

Where you’ll work

THREE HORSESHOES INN LIMITED

BLACKSHAW MOOR

LEEK

STAFFORDSHIRE

ST13 8TW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

UNIVERSITY OF DERBY

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

  • You will study the Hospitality Team Member level 2 apprenticeship whilst being fully supported and mentored by the head chef and catering team.  
  • You will attend college on a weekly basis, spending time at the Buxton Campus receiving training from industry-qualified and very experienced staff (college transport is available).
  • If you require maths & English qualifications there may be an opportunity to study Functional Skills as part fo your apprenticeship depending on your personal circumstances.  

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative
  • Positive attitude
  • Flexible

Other requirements

Please consider how you will get to work each day, the public bus service is poor. From Leek, you could consider the Moorlands Connect local, bookable, bus service or ask friends and family if they're able to support you if you do not already have your own transport. You will be required to work evenings and weekends on a rota basis. We are open all year round, including Bank Holidays, except for Christmas Day when we close so that all staff can enjoy time with family and friends.

About this company

Based just outside of Leek in the Staffordshire Peak District, with a reputation for being one of Staffordshire’s premier venues comprising of a Country Inn, Weddings Venue, Function & conference Suite, 26 boutique style bedrooms and now one of the UKs leading unique spa destinations. The Country Inn has Been awarded “The Best Casual Dining Restaurant,” for 3 years running in 2017 – 2019 at the Staffordshire Good Food & Tourism Awards. Also awarded, 1 AA Rosettes for its Culinary excellence.

https://threehorseshoes.co.uk/ (opens in new tab)

After this apprenticeship

  • There is potential for permanent employment on the successful completion of your apprenticeship. 

Ask a question

The contact for this apprenticeship is:

UNIVERSITY OF DERBY

Apprenticeships Team

feapprenticeships@blc.ac.uk

+448000740099

The reference code for this apprenticeship is VAC1000285233.

Apply now

Closes on Friday 10 January

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply through Buxton & Leek College