Business Admin Apprenticeship

Summary

ADR Network is seeking an enthusiastic and highly motivated individual to join our team as a Business Administrator Apprentice. You will assist with recruitment, compliance, and administration tasks, while developing key skills in communication, organisation, and problem-solving.

Annual wage: £22,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, working hours TBC
37 hours a week
Possible start date: Monday 18 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Recruitment and Job Advertising:

Assist with the loading of job adverts across multiple job boards, ensuring accuracy and relevance
Support the recruitment team in the hiring of new temporary workers, including initial candidate screening and documentation management

Worker Compliance and Records Management:

Ensure that workers remain legally compliant throughout their engagement by monitoring records and updating relevant documentation
Maintain and update worker records on the company’s online database to ensure that all details are accurate and up to date
Administer and record worker incidents on the company’s central database for reporting and follow-up actions

Insurance Claims and Administration:

Assist with the administration of insurance claims in line with the company’s insurance policy, ensuring that all required information is properly recorded and communicated

Customer Service and Communication:

Handle enquiries by phone and email, ensuring a professional and helpful tone is maintained at all times
Respond to general administrative requests from internal departments, providing support to the wider business as needed

General Administrative Support:

Perform a variety of administrative tasks to support business operations, including filing, data entry, and document management
Assist with additional tasks as required by the team to ensure smooth and efficient operations across the business

Where you’ll work

UNIT 9-14

HOMEFARM

LUTON HOO ESTATE

LUTON

LU1 3TD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

METAGEDU APPRENTICESHIPS LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:

Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills

About this company

ADR Network is the UK’s leading agency specialising in the placement of HGV drivers. As a national agency with recruitment hubs strategically located across the country, we offer a diverse range of HGV driving jobs nationwide.

After this apprenticeship

Any career progression routes will be discussed upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

METAGEDU APPRENTICESHIPS LTD

Alisha Samrs

asamra@metagedu.io

The reference code for this apprenticeship is VAC1000284982.

Apply now

Closes in 13 days (Friday 15 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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