Administration Assistant Apprenticeship

Summary

B G Solicitors are looking for a dynamic, adaptable and self-motivated individual to join their team as an Administration Apprentice. The successful candidate will have excellent communication skills and be required to work comfortably in a fast-paced environment whilst remaining professional at all times.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8.45am-5.15pm
37 hours a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Shared Duties

° Responsible for the safety of yourself, and others.

° Ensuring that there is an open and inclusive environment within BG.

° To be supportive to all fellow colleagues and always speak in good faith.

° Complete all training set by BG and to remain up to date with qualifications for own job role.

° To support and work towards the business objectives and budgets.

° To ensure confidentiality and security of all practice and clients documentation and/or information and to report any GDPR breaches without delay.

° To assist team members with their work, particularly during holidays and absence periods and lunch breaks

° Report any suspicious activity to our MLO without delay.

° And any such other task which may reasonably be required.

Principle duties, tasks and responsibilities

° Speaking to clients on the phone, in person and via email

° Being the first point of contact for clients

° Giving out quotes to Conveyancing clients

° Maintaining an efficient filing system

° Setting up new files accurately and speedily on instructions from the fee earner

° Dealing with clients and outside organisations on the telephone and in the office, taking the correct details and gaining identification where applicable.

° Photocopying, filing and shredding

° Diary management, ensuring fee earners have sufficient time for preparation and to discuss any other requirements that they may have

° Dealing with post, franking, scanning and adding to files where applicable.

° Assisting in the completing of file reviews

° Taking and receiving client payments

° Bills

° Posting Slips

Where you’ll work

LAURISTON HOUSE

TOWN HALL SQUARE

GRIMSBY

DN31 1JB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

AVANT PARTNERSHIP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.

The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship. If you have not achieved a GCSE grade 4 (C) in English and maths, you will be required to complete Functional Skills Level 2 in English and maths.

Off-the-job-training:

Apprenticeships are about upskilling and reaching occupational competency takes time. Many employers and apprentices have praised the positive effect off-the-job training have on their productivity and apprentices feel valued by the significant investment in their training.

All off-the-job training must be relevant to the Apprenticeship Standard being undertaken. Your off-the-job training will be agreed upon with your employer and Avant before you commence your programme
End-Point Assessment (EPA):

At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.

This includes:

· Apprentice Showcase

· Practical Observation

· Professional discussion

· Project Presentation

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Grade 4 or above in English
Grade 4 of above in Maths

About this company

BG Solicitors is one of the oldest established practices in Grimsby, set up by the late Mr Tom Beetenson on 1st January 1944. He was joined in 1953 by Lawrence Gibbon and their initials still remain as the name of our firm. Since those early days, the Practice has grown steadily and is now one of the largest and most respected in the area. Our clients, both private and commercial, demand a first-class legal service, and through our commitment to quality standards throughout all areas of the practice, we ensure that’s exactly what they receive. With offices in Grimsby, Scunthorpe, Louth and Barton upon Humber at BG Solicitors LLP we pride ourselves on retaining the values and approach of a family practice.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Continued employment, excellent developmental and progression opportunities within the organisation.

Ask a question

The contact for this apprenticeship is:

AVANT PARTNERSHIP LIMITED

Avant Skills Academy

apprenticeships@avant.ac.uk

01472426624

The reference code for this apprenticeship is VAC1000284959.

Apply now

Closes on Monday 6 January

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