Level 2 Customer Service Practitioner Apprenticeship
ECOMAL UK LIMITED
Lincoln, LN6 3RG
Closes in 20 days (Wednesday 20 November at 11:59pm)
Posted on 30 October 2024
Contents
Summary
We are proud to be supporting Ecomal UK, an established European based Electrical Components and Logistics company in North Hykeham, with the recruitment of a Customer Services Apprentice to start in October.
- Annual wage
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£12,313.60 to £22,010.56 a year
Minimum wage rates (opens in new tab)
A competitive wage is on offer as follows: 16 and 17 year olds will be £7.00 per hour 18+ will be £9.10 per hour
- Training course
- Customer service practitioner (level 2)
- Hours
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8.30am – 4.45pm Monday – Thursday and 8.30am – 3pm on a Friday with ½ an hour for lunch each day (37 hours per week)
37 hours a week
- Possible start date
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Thursday 21 November
- Duration
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1 year
- Positions available
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1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Working as part of a small team, your duties will include:
- Providing quotations to customers in a professional and timely manner
- Responding to emails
- Chasing quotations either on the telephone or via email
- Other administrative duties as and when required
- Spending a day a week on your apprenticeship work
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Secondary school level of education, ideally with both Mathematics and English GCSEs
- Basic Microsoft Office skills , particularly Excel
- Excellent communication skills; both written and verbal
- Demonstrate high level of attention to detail
Where you’ll work
3 Sadler road
Lincoln
LN6 3RG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LAGAT LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
More training information
- Customer service practitioner L2 Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Team working
About this company
Since the foundation of the company 50 years ago, a lot of things have changed. Roederstein became Vishay and finally ECOMAL. Further to the first affiliate in Switzerland, 15 additional sites were rapidly set up throughout Europe. And the number of employees has meanwhile also grown to more than 280. Yet one thing has remained unchanged since 1972: ECOMAL focuses on people.
After this apprenticeship
Potentially could progress onto Level 3 Customer Service
Ask a question
The contact for this apprenticeship is:
LAGAT LIMITED
The reference code for this apprenticeship is VAC1000284822.
Apply now
Closes in 20 days (Wednesday 20 November at 11:59pm)
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