HR Support Apprentice

Summary

As an HR Support Apprentice, you’ll be involved in various aspects of HR administration, recruitment, and onboarding processes and assist with employee life cycle management. Through training and experience, you’ll develop valuable skills in HR advisory to support your career growth in human resources.

Annual wage: £19,000 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday -Friday (times tbc)
40 hours a week
Possible start date: Wednesday 27 November
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Onboarding & Employee Lifecycle: Support the onboarding process for new starters, including subcontractors and PAYE employees, by entering their details accurately into the Assured Management System (AMS) and our HR database.

Compliance Support: Assist with compliance checks to ensure candidates meet legal requirements for living, working, banking, and driving in the United Kingdom, handling document verification and digital ID processing.

HR Administration: Aid in processing employee lifecycle changes, including pay adjustments, role changes, and career progression notifications. Ensure timely and accurate updates to payroll.

Database Management: Maintain the online HR database, keeping employee records updated with personal, career, and training information.

Policy & Procedure Support: Learn to administer and improve HR policies and procedures under the guidance of the HR team.

Inbox Management: Help manage multiple Subcontractor's/ PAYE email inboxs by responding to enquiries and ensuring timely communication.

PAYE & Ad Hoc Support: Support PAYE operative setups and perform additional HR administrative duties as required.

Where you’ll work

Assured Group Ltd, Harriott Drive, Heathcote Industrial Estate

Warwick

CV34 6TJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

METAGEDU APPRENTICESHIPS LTD

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

The successful candidate will complete a level 3 HR Support Apprenticeship standard: -

Level 3 HR Support Apprenticeship

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4-9)
English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Customer care skills
Team working

Other requirements

Starting salary is £19000

About this company

We offer multiple services within the motor trade and beyond. From full facility management services, chemical and consumable supply, aircraft cleaning and innovative IT solutions for the industry.

After this apprenticeship

Excellent progression available within the company. This may lead to a permanent position with employer and future progression.

Ask a question

The contact for this apprenticeship is: