Business Administrator Apprentice (Fixed Term Contract)

Summary

Are you a proactive and organised individual eager to kickstart your career in business administration? If so, we have an exciting opportunity for you to join our team as a Business Administrator Apprentice.

Annual wage: Competitive
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday Hours to be confirmed 40 hours a week
40 hours a week
Possible start date: Monday 14 July
Duration: 1 year 6 months
Positions available: 5

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You'll be responsible for supporting and engaging with different parts of our organisation, contributing to efficiency and effectiveness through your administrative skills and proactive approach. Key responsibilities may include:

Skilled use of multiple IT packages and systems to perform tasks such as writing letters, creating proposals, handling financial processes, and analysing data
Producing accurate records and documents, including emails, reports, and proposals, and making recommendations for improvements
Exercising sound judgment and decision-making to identify solutions and contribute to the organisation's objectives
Building and maintaining positive relationships with internal and external stakeholders, demonstrating strong communication skills
Completing tasks to a high standard, applying problem-solving skills to resolve complex issues, and sharing best practices with the team
Taking responsibility for initiating and completing tasks, managing priorities and time to meet deadlines
Utilising relevant project management principles and tools to plan, monitor, and report on projects as required
Developing an in-depth understanding of the organisation's purpose, activities, policies, and the wider business environment.

As a Business Administrator Apprentice, you'll have the opportunity to gain valuable experience in a diverse range of administrative duties, from managing stakeholder relationships to optimising business processes. You'll also have the chance to explore the applicability of business principles such as managing change, business finances, and project management.

We welcome individuals from all backgrounds who possess strong organisational skills, attention to detail, and a proactive mindset. Excellent communication skills, both written and verbal, the ability to work independently and as part of a team, and a willingness to continuously learn and adapt are essential.

Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.

You will gain a vast range of useful experiences and skills whilst working towards the Level 3 apprenticeship standard, Business Administrator. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies.

You will build your skills over a 18-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.

We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.

Where you’ll work

1 Principal Place

Worship Street

EC2A 2FA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GINGER NUT MEDIA LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying

More training information

As well as learning key skills, you will be working towards the Level 3 Business Administration Apprenticeship qualification
Training will be delivered in a mix of remote and face-to-face sessions
Each week Apprentices will be allocated time away from their day-to-day roles to work on their Apprenticeship studies
You will spend approximately 80% of your working week learning from skilled members of the team whilst supporting learning on the job
The apprenticeship will run for 18 months, at the end of which you will be eligible to apply for higher roles in relevant teams within Amazon or anywhere in the industry
This is the ideal opportunity to get valuable work-experience at Amazon, as well as gaining a relevant qualification funded by Amazon
Level 2 Functional Skills in maths and English (if required)

Requirements

Essential qualifications

GCSE in:

x5 including Maths and English (grade 4-9 (A-C) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working

Other requirements

This position will be based in a Corporate Office. We advise you to submit your application as soon as possible, as the roles will close once filled. We will be holding online assessments from November through to February, with assessment centres taking place between February and May.

About this company

Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.

https://amazonapprenticeships.co.uk/our-programmes (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Throughout the apprenticeship, you will work alongside the team, supporting with day-to-day tasks learning how Amazon works and delivers for its customers
As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers
The on the job experience will help you build a portfolio of evidence towards your apprenticeship
You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s)
Once you have successfully completed your Level 3 Business Administration Apprenticeship you will be able to apply for relevant roles across the business

Ask a question

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