Apprentice - Claims Adjuster, UK & Lloyds
AXA XL
Ipswich, IP1 2AN
Closes in 9 days (Friday 15 November at 11:59pm)
Posted on 29 October 2024
Contents
Summary
An exciting opportunity for an individual looking for an Insurance apprenticeship where you will get the opportunity to work on various different claims while also learning about all elements of Insurance. Will suit someone who is interested in Insurance claims, with the ability to adapt to changing workloads and who can communicate at all levels.
- Annual wage
- Competitive
- Training course
- Insurance practitioner (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm. 1 hour lunch break.
Study time will be incorporated into the working week.
35 hours a week
- Possible start date
-
Monday 13 January
- Duration
-
1 year 3 months
- Positions available
-
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Manage a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise
- Liaise with brokers and/or clients to ‘desktop’ investigate liability as well as regular meetings to discuss claims protocols, claims activity, trends, and claims defensibility
- Ensure all claims are reserved wherever possible, within the company guidelines
- Developing and maintaining strong relationships with Underwriters, Actuaries and other internal departments as required
- Provide guidance and direction to our Third-Party Administrators and Legal Partners for the claims that fall outside of the Delegated Authority arrangements
- Effective diary management of all claims through use of a diary system
- Regular meetings will need to be conducted with the delegated claims partners, allowing oversight of portfolio performance, improvement areas and fund adequacy
- Prepare for and present large claim activity to the Management / Leadership team
- Assist Underwriters with renewal proposals, ensuring they have the claims detail they need to make informed decisions about the business we write
- Manage all Litigated cases effectively and within company practices and expectations
- Manage static and inactive claims across the wider team as required
- Analyse data sets to expose outliers and anomalies as part of the performance management regime while adhering to company data protection guidelines
Where you’ll work
80 Civic Drive
Ipswich
IP1 2AN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAVIES LEARNING SOLUTIONS LIMITED
Your training course
Insurance practitioner (level 3)
Equal to A level
Course contents
Your training plan
- Training will take place virtually with our training provider, Davies Group, using their approved training platform
- You will have regular update meetings with your Skills Coach and will be supported the Early Careers Team and the wider AXA XL Claims team
- You'll be working towards a level 3 Insurance practitioner apprenticeship standard, including Functional Skills in English and maths if required
Requirements
Desirable qualifications
GCSE in:
- English (grade 6)
- Maths (grade 6)
- Any subjects (grade C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this company
AXA XL, the property & casualty and specialty risk division of AXA, provides insurance and risk management products and services for mid-sized companies through to large multinationals, and reinsurance solutions to insurance companies globally. We partner with those who move the world forward.
http://www.axaxl.com (opens in new tab)
Company benefits
We offer a competitive range of company benefits.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- We hope that you will wish to continue advancing your skills and we are keen to progress successful Level 3 apprentices onto the Level 6 Insurance Professional apprenticeship to complete their ACII qualification
Ask a question
The contact for this apprenticeship is:
DAVIES LEARNING SOLUTIONS LIMITED
The reference code for this apprenticeship is VAC1000284640.
Apply now
Closes in 9 days (Friday 15 November at 11:59pm)
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