Quality Assurance Administration Apprentice

Summary

As a Business Administration Apprentice based within our Quality, Health, Safety and Environment (QHSE) Department, you will work alongside various departments across the business to support in the administration of operations and functional processes.

Annual wage: £14,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Shifts TBC.
37 hours a week
Possible start date: Monday 25 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Learning how to produce records and documents including; emails, letters, files, payments, reports and proposals
Gaining an understanding of how the business operates and the interrelationships between departments and activities
Receive training on the use relevant project management principles and tools to scope, plan, monitor and report
Encouraged to make suggestions for improvements to working practices and show an understanding of the implications (e.g. impact on clients or suppliers)
Work in a safe manner and comply with the company’s Health, Safety & Environmental Policy
Other ad hoc duties to support the wider team as and where required

If you can organise, prioritise, meet deadlines, and are able to work under pressure we’d love to hear from you!

Employment is subject to a Baseline Personnel Security Standard (BPSS) check.

Where you’ll work

Waldridge Way, Simonside East Industrial Park

South Shields, Tyne and Wear,

NE34 9PZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 Apprenticeship alongside training on internal systems and processes.

Attending Access Training, located on the Team Valley, on a monthly basis.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Desirable qualifications

GCSE in:

IT (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Initiative

Other requirements

Please ensure that you can travel to the employer for a 9am start and that you are also able to travel to Access Training on Team Valley for monthly day release sessions.

About this company

Rotary Power is part of the British Engines Group. Rotary Power specialises in the design, development and manufacture of hydraulic pumps and motors. With a history dating back over 45 years’, we understand the exacting and demanding requirements of today’s hydraulic applications. Our years of experience and reputation for quality and innovation have enabled continued company growth. As a British Engines group company, we operate a training and people development programme that maintains a strong focus on in-house manufacturing, and a commitment to local employment. Our apprenticeship and graduate schemes also give us the opportunity to develop and nurture talent from a very early stage.

After this apprenticeship

There are long term career progression opportunities for the right candidate with a highly supportive employer that has a track record of developing and promoting apprentices.

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