Technical Sales Apprentice

Summary

We are a leading provider of innovative recycling solutions, committed to sustainability and environmental responsibility. We are looking for a dynamic and motivated individual to join our Telesales team as an account manager. If you’re looking for a rewarding full-time opportunity with a company that values hard work and dedication, apply now!

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: IT technical salesperson (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
35 hours a week
Possible start date: Monday 25 November
Duration: 1 year 4 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Telesales/Account Manager is crucial for driving revenue growth by generating sales and fostering long-term customer relationships through phone calls, emails, and social media interactions. This role requires a positive and proactive individual capable of researching, identifying, and engaging with current and prospective customers to understand their needs, promote our products and services, and close sales to meet or exceed targets. The ideal candidate will excel in communication, possess strong sales acumen, and demonstrate the ability to work independently.

Key Responsibilities:

Lead Research: Conduct thorough research to identify potential leads within the target market using various tools and databases.
Prospecting

Initiate contact with potential leads through outbound calls, emails, and social media outreach.
Assess the needs and readiness of potential clients to determine if they qualify as leads
Maintain accurate and up-to-date records of all lead interactions in the CRM system.
Provide regular reports on lead generation activities and results to the department manager.
Negotiate terms and close sales effectively.
Understand customer needs and provide appropriate recycling solutions.

Where you’ll work

12 Derwent Park Hawkins Lane

Burton-On-Trent

Derbyshire

DE14 1QA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING FOR FUTURES LTD

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

Learning will be delivered to you virtually via blended learning model.

More training information

You will be completing your Level 3 Technical Sales apprenticeship with Wise Origin College

Requirements

Essential qualifications

GCSE in:

English (grade A-C or 4-9)
Maths (grade A-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental

Other requirements

• Must be confident on the phone with excellent communication skills as up to 50% of working day will be spent making outbound calls. • Self-motivated, proactive, and able to work independently. • Strong organisational skills and attention to detail. • A passion for sales and business development • Interest in sustainability and environmental issues is a plus.

About this company

Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling and seamless IT disposal Repairs through our in-house technical team Data erasure and destruction to the highest standard Onsite solutions Buy pre-owned replacement devices Our goal is to reuse, repair and recycle business devices, helping to contribute to a circular economy, where devices can be provided with a new life where possible, avoiding E-waste globally. We are passionate about making a difference, by adding value to businesses, whilst supporting our local communities as well as protecting the environment. We are proud to have developed impactful Corporate Social Responsibility (CSR) programmes to help make a positive contribution to our planet.

https://www.uniqrecycling.co.uk/ (opens in new tab)

After this apprenticeship

Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate

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