Administration Apprentice

Summary

ELMS Legal Ltd is excited to announce an opening for an Administration Apprentice to join their dynamic and fast-paced environment! As part of a small and welcoming team, you will have the opportunity to immerse yourself in the world of legal administration while gaining valuable experience and skills.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

Bonus schemes and performance increases.

Training course

Business administrator (level 3)

Hours

Monday to Friday 09:00 - 18:00.

40 hours a week

Possible start date

Monday 2 December

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include, but will not be limited to:

Answering incoming phone calls
Communicating with clients and Advocates
Filing
Supporting all aspects of Legal Admin
Sending emails
Preparing court documents

Where you’ll work

31 HANDLEY STREET

SLEAFORD

NG34 7TQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LINCOLN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.

A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominately work-based programme with College attendance required once a month. Most learning will take place at the candidate's place of employment/College and within their contracted working hours. If required, you will also complete Functional Skills training in English and maths.

Course outline:

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Requirements

Desirable qualifications

GCSE in:

English & Maths (grade A*/9 – C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

ELMS Legal Ltd is a highly experienced county court advocacy, litigation and debt recovery law firm based in Sleaford, Lincolnshire that specialises in many niche areas such as parking law. We are lawyers who have extensive experience in the specialist sectors we operate in, providing a range of services to both commercial and private clients. We are committed to providing a high-quality service to our clients by fully understanding their needs and assisting in every way that we can by utilising our extensive experience. Our team delivers practical legal support in a cost-effective, efficient and responsive manner, according to our clients’ specific requirements. It is our goal to help our clients prevent problems from arising, but if they do, we work with them to find practical solutions.

https://elmslegal.co.uk/ (opens in new tab)

Company benefits

Annual events. Team Bonding exercises.

After this apprenticeship

A permanent position may be available for the right candidate upon successful completion of the Apprenticeship. Progression into Litigation Assistant.

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Margaret in the Apprenticeships Team

apprenticeships@lincolncollege.ac.uk

01522876284

The reference code for this apprenticeship is VAC1000284421.

Apply now

Closes in 11 days (Monday 18 November at 11:59pm)

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