I.T Support Apprentice
HOBS REPROGRAPHICS PLC
London, E20 3BS
Closes in 19 days (Wednesday 13 November)
Posted on 25 October 2024
Contents
Summary
We are looking for a keen and reliable individual to join our Stratford branch as Apprentice I.T Support. Responsibilities include providing effective IT assistance across all aspects of the business and will provide support to the IT team and Manager. The position provides exposure to a broad range of IT-related projects and activities.
- Annual wage
-
£12,480 a year
Minimum wage rates (opens in new tab)
plus bonus
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday 9.00am - 5.30pm, breaks to be confirmed.
37 hours a week
- Possible start date
-
Monday 18 November
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Hands on training and assistance will be given to all aspects of key responsibilities
- Escalating IT issues to the IT team / Manager where necessary
- Responsible for assisting the IT team regarding backups and resolving any failures company wide
- Diagnosing and resolving technical issues
- Undertaking approved small and medium-sized IT projects as instructed
- Providing desktop and server support
- Supporting and maintaining MS Server / Desktops and Google Apps
- Setting up and configuring new laptops and desktops
- Installing authorised software to laptops and desktops
- Antivirus installation to all desktops with added encryption software to laptops
- Fault finding to laptops, desktops and servers
- Completing internal user moves including phones and tablets
- Patching of network devices and VOIP phones
- Setting up and configuring new core servers (as per IT team instructions)
- Google Apps mailbox maintenance including archiving mailboxes
- Setting up new users and disabling expired accounts in accordance with HR requirements
- Providing support for MAC PC’s
- Maintaining the company VOIP phone system and Mobile phones
- Additional responsibilities as requested by IT Support Manager
Where you’ll work
Unit 3 Here East
3-4 East Bay Lane
London
E20 3BS
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TECHNICAL PROFESSIONALS LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
Your training plan
- The Apprenticeship will last around 15 months plus a three month EPA (End Point Assessment). 20% of your time will be spent working towards your Level 3 IT Solutions Technician Apprenticeship Standard qualification and the other 80% will be spent developing skills and knowledge whilst performing the role
- The next available cohort to start the apprenticeship is March 2025 but potentially will be brought forward subject to demand. This will give you the opportunity to gain experience and knowledge on the job before starting your course
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Desirable qualifications
Other in:
- In any related IT qualifications (grade Pass)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
About this company
We are a leading independent reprographics company and are proud to hold a Royal Warrant for services to the Royal Household. We provide fast and reliable print solutions, as we run every stage of the process: from concept and graphic design through to high-resolution digital printing, bespoke finishing and delivery using our own couriers. At Hobs Repro we invest heavily in both or teams and our equipment, as we strive for the best service quality.
After this apprenticeship
It is expected that once you successfully pass the apprenticeship that you will be offered a permanent contract as a I.T Support if you've proven yourself as the right candidate.
Ask a question
The contact for this apprenticeship is:
HOBS REPROGRAPHICS PLC
Leah Bell
leah.bell@hobs.com
The reference code for this apprenticeship is VAC1000284254.
Apply now
Closes in 19 days (Wednesday 13 November)
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
The interview process will consist of a first stage interview and a face to face interview