Business Administrator Apprentice

Summary

We have an exciting opportunity for you to join the legal sector as a Business Administration Apprentice! XYZ Law are known for their friendly team and expert advice, this is a great opportunity for you to be a part of this. You will be liaising with clients via telephone and email, writing letters and dealing with ongoing enquiries.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday from 9:00am to 5pm with an unpaid one hour lunch break.
35 hours a week
Possible start date: Monday 2 December
Duration: 1 year 4 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main Responsibilities:

Answering incoming calls and making outgoing calls to clients, law firms or banks
Writing letters or sending emails to clients, law firms or banks
Organising, photocopying, scanning, and filing incoming post
Organising filing cabinets
Photocopying and archiving
Franking post and sending post by recorded or special delivery at the post office.

Company Benefits:

Free refreshments
Additional annual leave for your Birthday
Additional annual leave to reward loyalty after being with the business for two years.
Access to Mintago which is a salary sacrifice benefit system – the membership is paid for by the business.

Where you’ll work

The Old Police Station

South Street

Ashby de la Zouch

Leicestershire

LE65 1BQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship standard

Requirements

Essential qualifications

GCSE in:

5 x GCSEs including Maths and English (grade 9-4/A*-C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working

Other requirements

Transport to and from the office

About this company

At XYZ Law Solicitors, the vision is to redefine excellent legal services with a client-first approach, ensuring integrity, transparency, and dedication in everything we do. Their core values—aiming higher, better together, keep promises, attend to details and defy conventions. These guide XYZ Law Solicitors in delivering results that exceed expectations and build lasting relationships.

https://www.xyz.law/ (opens in new tab)

After this apprenticeship

Permanent employment at the end of apprenticeship and possibility for progression within the firm.

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

Sabina Adam

Sabina.Adam@damartraining.com

07566 289 979

The reference code for this apprenticeship is VAC1000284168.

Apply now

Closes in 23 days (Friday 22 November)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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