Business Admin Apprenticeship

Summary

Hurstmere School wish to appoint an enthusiastic Office Administrator Apprentice to provide support services to our Main Reception area, to start with immediate effect. This position is to support the administration function of the school.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 7.30am - 3.30pm. (Term Time only, 38-40 weeks a year)
37 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ensure all visitors to the Main Reception area receive an efficient, professional and approachable welcome, in line with the ethos of the school, and deal with their requests and enquiries as appropriate with professionalism
Ensure correct signing in and out of visitors, staff and students, ensuring badges and any necessary information is issued
To log accurate information regarding late arrivals and report all information received to the Attendance Officer
To deal with general student enquiries
Receive, sort and distribute the school's post
Receive and distribute parcel deliveries and contact the relevant department
Production of reprographic material as directed by the Office Manager
To support other members of the administration function as required

Administration:

Complete relevant school administration documentation
To use IT equipment and software packages (Outlook Express, Word, Excel) to assist in delivery and management of site services and develop its provision

Additional Duties:

All staff, with the support, of the academy’s designated DSL, have a responsibility for providing and safeguarding the welfare of the children and young people
To be familiar with and support any health and safety procedures and ensure all duties and responsibilities are discharged in accordance with the academy’s health and safety at work policy

Where you’ll work

Hurst Road

Sidcup

DA15 9AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Team working
Initiative

About this company

The Howard Academy Trust started in Autumn 2015 and continues to grow. As a Trust, we currently comprise of Kent secondary and primary schools, with future growth plans extending into North Kent. Our overarching aim and vision is for our member schools to deliver an outstanding education for children and young people. We endeavour to ensure that all our students have access to the highest standards of teaching, resources and opportunities.

After this apprenticeship

Full-time role to be considered upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Owen MacKinnon

owen.mackinnon@lmpeducation.org

The reference code for this apprenticeship is VAC1000284130.

Apply now

Closes on Thursday 28 November

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