Technical Support Apprentice
THE BRITISH MILLERAIN CO LTD
ROCHDALE, OL12 9DJ
Closes in 13 days (Thursday 7 November at 11:59pm)
Posted on 25 October 2024
Contents
Summary
We have a vacancy for an apprentice administration technician working within the Technical dept. Reporting to the Technical Manager, the role will involve assisting with new product development, compliance, and providing technical support to other departments. The role requires a flexible approach and a willingness to learn.
- Annual wage
- £15,392 a year
- Training course
- Business administrator (level 3)
- Hours
-
38 hours a week – Mon to Friday, 9.00 am to 5.00 pm.
38 hours a week
- Possible start date
-
Saturday 9 November
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
To be the first point of contact for clients wishing to speak to a representative of British Millerain.
To answer questions in an appropriate and timely manner.
Principal Duties/Responsibilities:
- Dealing with internal and external inquiries by phone, in person and by emails
- Information management using our management system
- Use of Microsoft word, excel and online portals
- Maintain high standards and promote a positive image and reputation of the company with customers and colleagues
- Effective communication to colleagues and other customers as required
- Deal with company policies, practices and procedures
- Complete all relevant admin tasks associated with the Office
- Assisting with new product development
- Dealing with quality control and compliance
- Providing technical support to other departments
- Any other duties deemed either appropriate to the role or a reasonable business request initiated by line management
- Full training to be given
Where you’ll work
UNIT 1
BUCKLEY BROOK
BUCKLEY ROAD
ROCHDALE
OL12 9DJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ROCHDALE TRAINING ASSOCIATION LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Level 3 Business Administration Apprenticeship Standard
- Apprenticeship Training will take on-site at the the workplace with a tutor from Rochdale Training
Requirements
Essential qualifications
GCSE in:
- Maths & English (grade 4 or above)
Desirable qualifications
GCSE in:
- Physics & Chemistry (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- friendly manner
- Positive Work Ethic
- Flexible Attitude
About this company
Based in Lancashire, the heart of UK textile industry, our range of textiles has been developed through more than a century of innovation, using skills handed down through six generations. Our commitment to quality has enabled us to develop trusting and lasting partnerships with many of the industry's leading brands, and driven our growth as a globally respected manufacturer of fabrics for outerwear.
After this apprenticeship
This is a fantastic opportunity for candidates to progress. Previous Apprentices have now moved into more senior roles, as this company believes in growing their business by promoting internally.
Ask a question
The contact for this apprenticeship is:
ROCHDALE TRAINING ASSOCIATION LIMITED
Jason Wales
jwales@rochdaletraining.co.uk
07860919380
The reference code for this apprenticeship is VAC1000284122.
Apply now
Closes in 13 days (Thursday 7 November at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.