Accounts and Administration Apprentice

Summary

Tooling Intelligence is seeking a proactive and detail-oriented Accounts and Administration Assistant to provide personal assistance (PA) and administrative support to the MD. In addition to administrative duties, the successful candidate will handle accounts receivable responsibilities, including follow up with customers on outstanding invoices.

Annual wage: £14,040 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 30 hours - Monday-Thursday (with Fridays by arrangement if required). Flexible working hours, with potential for remote work depending on business needs. This is a part-time position.
30 hours a week
Possible start date: Monday 9 December
Duration: 1 year 8 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

PA & Administrative Support:

Assist the Managing Director with daily administrative tasks, including managing emails, calendars, and appointments
Prepare and format documents, reports, and presentations
Coordinate meetings, take minutes, and follow up on action points
Manage travel arrangements and itineraries when required
Handle confidential and sensitive information with discretion

Accounts Receivable Duties:

Manage the invoicing process, ensuring all invoices are accurate and sent to clients promptly
Follow up with clients regarding outstanding payments and overdue invoices
Maintain detailed records of all communications and payment arrangements with clients
Reconcile customer accounts and resolve any discrepancies or disputes

General Accounts Support:

Assist in maintaining accurate financial records using Xero accounting software
Assist with bank reconciliations, supplier payments, and other day-to-day financial transactions
Collaborate with the finance team to ensure smooth end-of-month and year-end processes
Provide general administrative support to the accounts department as required

Where you’ll work

UNIT K5

HOLLY FARM BUSINESS PARK

HONILEY

KENILWORTH

CV8 1NP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WARWICKSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will attend onsite at Rugby College one day per month.

You will receive support from an assessor to help you prepare for your End Point Assessment covering:

Knowledge
Skills
Behaviour

As required to meet Level 3 Business Administrator apprenticeship Standard.

Maths & English Level 2 (if required).

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 4+)

Desirable qualifications

Other in:

Accounts (grade Good)
IT (grade Good)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working

Other requirements

Candidate with a driving licence would be beneficial as no access to public transport nearby.

About this company

Tooling Intelligence provides innovative inventory and asset management solutions to a wide range of industries across the United Kingdom and Europe.

https://www.toolingintelligence.co.uk/ (opens in new tab)

After this apprenticeship

Progression will be discussed at the end of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

WARWICKSHIRE COLLEGE

SARAH ASHMORE

sashmore@warwickshire.ac.uk

07740419319

The reference code for this apprenticeship is VAC1000284005.

Apply now

Closes on Friday 29 November

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