HR Support Advanced Level Apprenticeship

MOTT MACDONALD LIMITED

Cambridge, CB1 2JD

Closes on Tuesday 31 December

Posted on 24 October 2024

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Summary

Mott Macdonald are actively recruiting for individuals interested in joining us as Project/Business Administrators working on some of the largest and most exciting projects across the UK. We are keen to attract those with a passion for administration, attention to detail and technical/IT skills to help our projects teams shape the future.

Annual wage
£17,850 a year

Minimum wage rates (opens in new tab)

Mott Macdonald offer a host of employee benefits you can join up to once employed. Additionally we have regular pay reviews and a company profit share in March of each year (subject to availability)

Training course
HR support (level 3)
Hours
Monday - Friday 9am until 5pm (working hours may vary) Most employees within Mott Macdonald will usually work 2 days from our offices and 3 days at home (this may vary)

35 hours a week

Possible start date

Monday 8 September

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Act as first point of contact to employees and managers to effectively deal with queries or identify the correct route of escalation
  • Offer guidance to people managers to ensure compliance on people changes or issues such as absence management, performance management, family friendly leave (maternity, paternity and flexible working)
  • Deal with various HR queries throughout the business and where necessary, produce HR documents – offer letters, reference letters, contract variation letters, salary and bonus letters, probation confirmation letters and leaver acknowledgement letters
  • Coordinate the induction and onboarding process for all new starters – ensuring all employees are compliant and feel valued from day one.
  • Work closely with the HR team to support HR projects – ensuring key stakeholders are engaged
  • Support the team to update and develop policy in line with the values and culture of the business
  • Hosting and coordinating lunches – promotions/training/team upskilling events - meet and greet, registration, coordinating refreshments, taking notes, follow up surveys/feedback, reporting on next steps for individuals/teams
  • Supporting recruitment by attending careers days in local schools/colleges/business showcases – following up from the day, newsletters to sign ups
  • Involvement in the people conferences – people coordination, registration, manage attendance registers to provide insight into attendees/non attendees
  • Any other reasonable task or key accountabilities as required

Where you’ll work

22 Station Road

Cambridge

CB1 2JD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEWHAM COLLEGE OF FURTHER EDUCATION

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

    • Your training plan

    HR Support level 3

    This training will be delivered in partnership with a chosen provider through virtual training one day per week.

    Completion of this apprenticeship will award you with a nationally recognised qualification as well as the opportunity to progress to higher level qualifications and apply for industry body membership.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4 or C)
    • Maths (grade 4 or C)

    Desirable qualifications

    GCSE or equivalent in:

    • Science (grade 4 or C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Analytical skills
    • Logical

    Other requirements

    Please note this role may require travel outside of the home location. Travel costs, accommodation and food will be provided where needed by the company

    About this company

    We’re a management, engineering and development consultancy which works on projects across the world. By challenging norms, we like to solve humanity’s most difficult problems. We’re committed to making a positive contribution to the wellbeing of our staff as well as the environment, and communities in which we operate.

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    It is expected that upon completion apprentices will have the possibility to progress into full-time employment with the possibility to continue their professional development through futher training/apprenticeships.

    Ask a question

    The contact for this apprenticeship is:

    MOTT MACDONALD LIMITED

    Andrew Challis

    earlycareers.recruitment@mottmac.com

    +442087742173

    The reference code for this apprenticeship is VAC1000283929.

    Apply now

    Closes on Tuesday 31 December

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    Please apply directly on our page where you will set up your account, complete our online application form and complete an online assessment test.