ICT Support Apprenticeship
REMIT GROUP LIMITED
Ruddington Lane, NG11 7EP
Closes in 18 days (Monday 11 November at 11:59pm)
Posted on 24 October 2024
Contents
Summary
Our client in Nottingham, are looking for an IT Support Apprentice. We are looking for a confident individual who wants to develop their career within the IT sector. You will be completing your L3 IT apprenticeship with Remit Training.
- Annual wage
- £13,000 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday to Friday 9-5:30
37 hours a week
- Possible start date
-
Friday 15 November
- Duration
-
1 year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Overall, your main duties will include:
- Providing 1st Line Support to the Point Four customer base
- Providing support to achieve incident and problem resolutions or escalation
- Meet deadlines with frequent changing workloads
- Identify and recommend improvements to processes in order to further streamline the support function
- Maintain contact with customers via the phone, email and remote contact - Have to ensure customer issues are addressed promptly and within internal SLA's
Where you’ll work
Point Four House
2 Business Park
Nottingham
Ruddington Lane
NG11 7EP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
REMIT GROUP LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
Your training plan
You will be completing your L3 IT TECH SALES Apprenticeship via Remit Training.
Learning will be delivered to you virtually via blended learning model.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Administrative skills
- Analytical skills
- Logical
- Team working
About this company
Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship. Digital & IT creative, data analysis, infrastructure, COmms…ready for an upgrade? Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business We drive exceptional, individual and organisational performance through teaching and learning. Big enough to deliver excellence, small enough to really care.
After this apprenticeship
You could potentially be offered a permanent position at the end of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
REMIT GROUP LIMITED
The reference code for this apprenticeship is VAC1000283923.
Apply now
Closes in 18 days (Monday 11 November at 11:59pm)
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