Business administrator apprenticeship in a business security specialist

TAYBAR LIMITED

Solihull, B90 3ER

Closes in 14 days (Friday 8 November at 11:59pm)

Posted on 24 October 2024

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Summary

This is a fantastic opportunity to join a growing security company in Solihull who offer a range of security services to both private businesses such as retail, warehousing, industrial and events. Also public sector organisations such as hospitals and schools. The business administrator role will be based at our head office in Shirley Solihull.

Annual wage
£12,979.20 a year

Minimum wage rates (opens in new tab)

A pay increase following the successful completion of a probation period

Training course
Business administrator (level 3)
Hours
Monday to Friday approx. 9-5pm May be required to work some weekends and take alternate day off during the week.

39 hours a week

Possible start date

Friday 15 November

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Business Administrator to support Taybar in office related duties including:

-       filing systems and processes

-       organising accounts and data entry

-       Work independently to deal with customer enquiries and complaints, making decisions regarding outcomes

-       Follow up on any escalations

-       exercising good judgement

-       Keeping spreadsheets up to date

-       Improving office procedures where possible to make processes run smoothly

-       Improving office procedures where possible to make processes run smoothly

-       Keeping already established relationships with customers

-       Compliance with data protection

Where you’ll work

Taybar House

251 Longmore Road, Shirley

Solihull

B90 3ER

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.

    Requirements

    Essential qualifications

    GCSE in:

    • Minimum of 5 GCSE's including Maths & English (grade 4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Number skills
    • Logical
    • Team working
    • Initiative
    • Friendly
    • Approachable
    • Pro Active
    • Willingness to learn
    • Good Attitude
    • High work ethic
    • Positive
    • Motivated

    About this company

    At Taybar Security, we’ve got the industry experience to keep businesses safe. We are one of the most experienced and well-respected security companies in Solihull. Our SIA approved officers always strive to deliver quality, reliability, and professionalism with all of our services, spanning Manned Guarding, Key holding & Alarm Response, Event Security and more. Whatever you need, we’ve got the security solution for your business.

    https://taybar.co.uk/ (opens in new tab)

    After this apprenticeship

    Progression into permanent position with the business as it is expanding and further opportunities for training will be available.

    Ask a question

    The contact for this apprenticeship is:

    SOLIHULL COLLEGE AND UNIVERSITY CENTRE

    Elaine Reeves

    Elaine.Reeves@solihull.ac.uk

    01216787000

    The reference code for this apprenticeship is VAC1000283921.

    Apply now

    Closes in 14 days (Friday 8 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.