Marketing & Business Development Administrator Apprentice

Summary

The apprenticeship role involves working independently & in a team to support sales, marketing, and events. You'll handle specific tasks related to the role and general office duties. This includes improving administrative services by refining processes and contributing to new ideas, always aiming for continuous improvement and productivity.

Annual wage: £13,750 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 9am-5pm (1hr unpaid lunch) Days TBC.
35 hours a week
Possible start date: Monday 18 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

If you're eager to build a fulfilling career in a dynamic, fast-paced team environment, our Apprenticeship Scheme could be the perfect opportunity. Designed for those interested in administration, this 18-month program offers the chance to work towards a Level 3 Business Administrator qualification while gaining hands-on experience in office administration. You'll learn the fundamentals of the role, earning as you learn and working alongside experienced professionals.

Based in our Marketing department, you’ll support key areas like business development, marketing, and events, while benefiting from exceptional training and support. With one day a week dedicated to study, fully funded by the firm, this role offers a fantastic first step into an office-based career.

Main duties will include:

Planning & Organising

Working with the activity lead, take responsibility for completing administrative/data processing tasks, manage priorities and organise own workload to successfully meet deadlines.
Working in a positive and approachable manner, manage the expectations of colleagues at all levels whilst undertaking duties.
Organise meetings and effectively manage diaries for the team and wider stakeholders.
Take minutes during meetings where appropriate and progress the necessary outcomes of these meetings.
Assist with the set up and pack-down of events, both internally and off-site, working closely with the senior events executive.
Manage and update the networking activities calendar requesting details from colleagues as necessary.
Participate in regular team meetings and department training sessions.
Support the department with updating their schedules and department planners.

Processes
Understand the processes relating to invoicing, processing client data and the full event cycle.
Take a clear interest in seeing that projects are successfully completed and internal requests from colleagues are handled appropriately.
Record & Document Production
Produce accurate records using the most appropriate IT package.
Update and review databases, record information and produce limited data analysis where required.
Assist with presentations and proposal documents linked to the department requirements and in accordance with the firm’s brand guidelines.
Maintain records in accordance with the team’s needs and in compliance of firm’s procedures.
Maintain stock levels of literature and promotional items.

Where you’ll work

Cartergate House

26 Chantry Lane

Grimsby

DN31 2LJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TEC PARTNERSHIP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator L3 Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable

More training information

This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

Other requirements

Prior to applying please ensure you are able to get to and from this workplace within the operating hours Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.

About this company

Wilkin Chapman started life in 1900 when two sole practitioners, James Whiteley Wilkin and Ernest Benjamin Chapman established a partnership on Victoria Street in Grimsby. The work of a provincial solicitors’ office at the start of the 20th century was very different from that now undertaken. Family law was virtually non-existent, divorce a rarity and the custody of children seldom an issue of official dispute. Commercial matters commonly involved little more than straightforward contracts and businesses - a far cry from the complex ownership structures of today - were generally family affairs, passing from father to son as a matter of course. Messrs Wilkin and Chapman concentrated on conveyancing, probate and trusts, with services to local businesses and a small amount of litigation thrown in for good measure. As the client base grew, so too did our expertise. During the 1960s, the firm’s commercial department began a period of significant growth in response to the needs of one large client, the Ross Group. This process continued unabated as economic activity mushroomed in the region - particularly on the Humber Bank - and the improvement in transport and other communication facilities have enabled us to extend our client base to include businesses throughout the UK. This level of expertise was considered unusual in a provincial practice but formed the basis for our future growth and success. The last twenty years has seen further mergers with numerous firms across Lincolnshire, East and South Yorkshire as we have continued to strengthen our presence in our heartland and build Wilkin Chapman into the firm that is recognised today.

https://www.wilkinchapman.co.uk/ (opens in new tab)

After this apprenticeship

Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

Helena Gollings

myapprenticeship@grimsby.ac.uk

01472311222

The reference code for this apprenticeship is VAC1000283870.

Apply now

Closes in 11 days (Thursday 7 November at 11:59pm)

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