Business Support Officer Apprentice
Second City Housing Ltd
Crowngate Apartments, 6 Well St, Birmingham, B19 3BG
Closes in 10 days (Wednesday 6 November at 11:59pm)
Posted on 24 October 2024
Contents
Summary
As Business Support Officer, you will play a crucial role in acting as a first point of call for enquiries to the business, ensuring all enquiries are dealt with in a timely and professional manner. You will support the team to ensure tenants receive the adequate care and support that is required.
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.30pm.
40 hours a week
- Possible start date
-
Sunday 1 December
- Duration
-
1 year 9 months
- Positions available
-
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Welcoming Visitors
- Answering calls
- Inbox Management
- Digital Archiving
- Building Support Files
- Service Charges
- General Office Administration
- Managing provision of internet and waste management services
- Maintaining Logs
Where you’ll work
Crowngate Apartments, 6 Well St, Birmingham
B19 3BG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SOUTH & CITY COLLEGE BIRMINGHAM
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- You will attend South and City College Digbeth Campus one day a week (Wednesday) 9.00am - 5.00pm. At the end of your apprenticeship, you would have completed your Business Administration Level 3
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be subject to change based on business needs and organisational priorities.
About this company
At Second City Housing, our core ethos revolves around serving those in our community who are most in need of housing. We are dedicated to delivering a comprehensive and reliable service that empowers our customers to lead independent lives. Our team of highly trained professionals is committed to adopting a holistic approach, ensuring that each customer receives a customized, person-centered support plan. Furthermore, we understand that some of our customers may be facing financial hardship, which is why we offer support to connect them with food banks.
https://www.secondcityhousing.com/about-us/ (opens in new tab)
After this apprenticeship
- If there is a full time position available at the end of your apprenticeship, the opportunity to progress within the company
Ask a question
The contact for this apprenticeship is:
SOUTH & CITY COLLEGE BIRMINGHAM
Jade Kellegher
jade.kellegher@sccb.ac.uk
The reference code for this apprenticeship is VAC1000283860.
Apply now
Closes in 10 days (Wednesday 6 November at 11:59pm)
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