Front of House Apprentice
THE OLD LAMP ROOM LTD
COTTINGHAM, HU16 4LL
Closes in 14 days (Thursday 7 November at 11:59pm)
Posted on 23 October 2024
Contents
Summary
This role is varied and covers a wide range of specialisations, including food and beverage service. This apprenticeship is about equipping team members with the tools they need to enhance customer experience by adopting effective teamwork methods and using emotional intelligence and learning styles to unlock greater customer satisfaction.
- Annual wage
- £13,312 a year
- Training course
- Hospitality team member (level 2)
- Hours
-
Hours between 9am and 11pm on a rota.
40 hours a week
- Possible start date
-
Monday 18 November
- Duration
-
1 year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
DUTIES
- Taking bookings
- Meeting and greeting customers
- Supporting guests: Providing information and services to customers, and anticipating their needs
- Serving food and drinks
- Promoting services: Promoting food, drinks, or services to customers
- Maintaining cleanliness: Maintaining high standards of cleanliness and presentation
- Handling cash: Handling cash, and ensuring all expenditure is covered by a receipt or invoice
- Monitoring stock: Monitoring stock, wastage, and use-by dates
Where you’ll work
STATION ROAD
COTTINGHAM
HU16 4LL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TEC PARTNERSHIP
Your training course
Hospitality team member (level 2)
Equal to GCSE
Course contents
Your training plan
- Level 2 Hospitality Team Member
- A bespoke programme of technical and vocational training
- Functional skills in Maths and English*if applicable
More training information
This Apprenticeship is delivered wholly in the workplace. The successful candidate will not need to attend any weekly sessions at East Riding College in Beverley unless Maths or English is required as part of the Apprenticeship.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Prior to applying please ensure you are able to get to and from this workplace within the operating hours Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.
About this company
We are a beautiful quirky family run eatery set on platform 2 of Cottingham Station. We serve a wide range of dishes, with our menu's carefully composed by our fabulous head chef, Wendy. Using local butchers, fish merchants and produce from Chef Wendy’s allotment, allowing us to change the menu with the seasons. We offer breakfast, brunch, lunch and on the first Friday of the month our popular supper clubs.
After this apprenticeship
- Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
- Transferable skills that are invaluable in the wider world of work.
Ask a question
The contact for this apprenticeship is:
TEC PARTNERSHIP
Helena Gollings
myapprenticeship@grimsby.ac.uk
01472311222
The reference code for this apprenticeship is VAC1000283824.
Apply now
Closes in 14 days (Thursday 7 November at 11:59pm)
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