Apprentice Sales Administrator - 14735

MICHAEL TOMS STATIONERS LTD

ACCRINGTON, BB5 5GY

Closes on Thursday 23 January

Posted on 23 October 2024


Summary

Michael Toms Stationers Ltd in Accrington are recruiting for an Apprentice Sales Administrator. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18 months.

Annual wage
£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday: 09:00 - 16:30 (30 min lunch)

37 hours a week

Possible start date

Thursday 30 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working within an office setting, duties will include:

  • Answering the telephone to customers
  • Inputting orders
  • Dealing with queries
  • Ringing customers to promote products
  • Account managing
  • Liaising with the wider team
  • Using the in-house print services
  • Inputting invoices

Where you’ll work

9 LANDWICK COURT

METCALF DRIVE

ALTHAM

ACCRINGTON

BB5 5GY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    • Level 3 Business Administrator Apprenticeship Standard
    • Functional Skills maths and English (if required)
    • Work-based learning 
    • Training schedule has yet to be agreed upon, further details will be made available at a later date

    Requirements

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Team working
    • Confident

    About this company

    A family run business, established in 1990. Selling stationary to local businesses and schools.

    After this apprenticeship

    • Progression onto full time employment

    Ask a question

    The contact for this apprenticeship is:

    NORTH LANCS. TRAINING GROUP LIMITED(THE)

    Recruitment

    recruitment@nltg.co.uk

    01254 395355

    The reference code for this apprenticeship is VAC1000283789.

    Apply now

    Closes on Thursday 23 January

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.