MIS Services Administrator Apprentice

Summary

The successful applicant will complete and obtain a Level 3 Business Administrator Qualification through Learning Curve Group. We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.

Annual wage: £12,570 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 8.30am - 5.00pm.
37 hours a week
Possible start date: Monday 2 December
Duration: 1 year 2 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ensure enrolment paperwork meets the standards as set out in Learning Curve group’s instructions
Check learner enrolment paperwork has been completed accurately ensuring all audit requirements and timescales have been met
Register learners with Awarding Organisations timely and accurately
Process in learning and leaver evidence timely ensuring all audit requirements are met
Make decisions regarding eligibility ensuring compliance with funding rules and regulations
Follow processes put in place to ensure the data entry input process is standardised across the team
Accurate data input onto ProSolution to meet daily targets
Support other members of the team to ensure learner queries are addressed timely
Issue Academy support staff with sample paperwork and deliver training to ensure they have a full understanding of the paperwork requirements
Support the Academy support staff and other members of the team with residency and eligibility queries
Maintain an up-to-date knowledge on funding requirements for Study Programmes, Adult Education Budget, Apprenticeships and Advanced Learner Loans
Mark English and maths initial assessments as required
Correspond accurately, professionally, and timely with learners and tutors across the Academies
Generate reports as requested
Attend, organise and prepare documentation, agendas and minutes for meetings
Assess Bursary applications for EFA funded provision.
Conduct your role in line with the company values and expected behaviours
Promote equal opportunities and recognition of diversity
Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
Ensure confidentiality and professionalism at all times.
Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Where you’ll work

10 Dunelm Rise

Durhamgate

Spennymoor

DL16 6FS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING CURVE GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

4-6 weekly 1-2-1 sessions with your tutor
6 weekly hours of off the job training
The course is a 14 month programme
Full-time, apprenticeship

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working

About this company

Learning Curve Group is an international training and education specialist. The majority of our business utilises UK-government funding which is set aside for education and gets it to the people who need and want it most, working with employers, individuals, and education providers to help them achieve success. Since 2004, LCG has grown both organically and through acquisition to become one of the largest and most diverse providers in the country. We have strong values which are all centred around our learners – and that’s how it should be, as we impact over 200,000 each year.

https://www.learningcurvegroup.co.uk/home/ (opens in new tab)

Company benefits

Electric Car charging points Free fruit, Coffee and Tea Onsite Shower Prayer room on request or list of nearest available places of worship

After this apprenticeship

Progression into full time employment

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

The reference code for this apprenticeship is VAC1000283710.

Apply now

Closes on Friday 29 November

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After signing in, you’ll apply for this apprenticeship on the company's website.

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