Exam Apprentice

Summary

Main duties will be to provide admin support to the exams coordinator and other members of the exams team e.g. Recording of exam related data, issuing, logging and filing of certificates, monitoring the exams email inbox and general office duties.

Annual wage: Competitive
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37 Hours a week, Monday - Thursday, 9.00am - 5.30pm. Friday, 9.00am - 5.00pm.
37 hours a week
Possible start date: Monday 25 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Support the exams team to resolve staff and student queries relating to exams, results and certificates
Support the exams team to check and collate candidate entries in order to make timely submissions to the Awarding Bodies. Assist in the generation and transmissions of examination submission (via electronic data interchange) to examination boards and receive results for examinations by EDI in line with Awarding body Regulations
Support the exams team to ensure exams are timetabled, roomed and invigilated.
Support the exams team to prepare, check and dispatch examination information to candidates

Where you’ll work

Heath Road

Weybridge

Surrey

KT13 8TT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BROOKLANDS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Continuous mentoring and shadowing with experienced staff/colleagues
Opportunity to use your own initiative and develop your administration skills
Complete the Business Administrator qualification / standard level 3
All training will be onsite at our Weybridge campus
At least one day a week and the candidate will be able to have full teaching and learning as part of this apprenticeship
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
Functional Skills in maths and English, if required

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Patience

About this company

Brooklands College is a Further Education College with two campuses based in Weybridge and Ashford. We pride ourselves on providing innovative and effective programmes for learners of all abilities. Brooklands College is dedicated to being a place of work where people with diverse cultures and backgrounds are welcome. We believe that having equality, diversity and inclusion amongst our staff and learners embody the essence of what Brooklands College is about.

https://www.brooklands.ac.uk/ (opens in new tab)

After this apprenticeship

Higher apprenticeship
Internal progression to other support departments

Ask a question

The contact for this apprenticeship is:

BROOKLANDS COLLEGE

Ian Carey

ian.carey@brooklands.ac.uk

The reference code for this apprenticeship is VAC1000283653.

Apply now

Closes in 20 days (Tuesday 19 November)

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